Title & Registration Specialist I

Department of Transportation; Rocky Mount (NC); On-site; USD 39,000 - 69,000; Full time

Job summary

The North Carolina Department of Transportation in Rocky Mount is seeking an Administrative Specialist I (S) to support vehicle title and registration processing, ensuring compliance with General Statutes and accurate record keeping. You will assist the public, examine titles and registrations, detect fraudulent documents, handle payments and refunds, and utilize the STARS system daily.

Minimum education: high school diploma or GED with one year of administrative experience; state government

Qualifications

• High school diploma or GED with one year of administrative experience.
• Experience reviewing detailed documents and records.
• Excellent customer service and communication skills.
• Experience using a 10-key calculator.

Responsibilities

• Providing exceptional customer service to the general public in all areas of vehicle registration.
• Examining titles and registrations.
• Detecting fraudulent, altered, or suspicious documents.
• Handling of payments and refunds.
• Cancellation of title records.
• Completing address changes.
• Processing certified records.

Skills

MS Word

MS Excel

Outlook

Document review

Customer service

10-key calculator

Education

High school diploma or GED

Tools

STARS program

Job description

The North Carolina Department of Transportation in Rocky Mount is seeking an Administrative Specialist I (S) to support vehicle title and registration processing, ensuring compliance with General Statutes and accurate record keeping. You will assist the public, examine titles and registrations, detect fraudulent documents, handle payments and refunds, and utilize the STARS system daily.

Minimum education: high school diploma or GED with one year of administrative experience; state government