Vehicle Title & Registration Specialist

Department of Transportation; Huntersville (NC); On-site; USD 39,000 - 69,000; Full time

Job summary

North Carolina Department of Transportation is seeking a Program Coordinator I in Huntersville to provide exceptional customer service at the Raleigh Central Services Office. You will assist customers with vehicle registrations, title work, and NC credentials, following statutory guidelines and departmental policies.

The role requires strong administrative skills, knowledge of NC statutes, and experience handling data.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Experience with DMV statutes, policies, and procedures governing titles and registrations.
• Experience recording, compiling, summarizing, and analyzing data.

Responsibilities

• Assist customers with vehicle registrations, title transactions, and NC credentials.
• Apply NC General Statutes, policies, and procedures related to motor vehicle titles/registrations.
• Issue official license plates in accordance with requirements.
• Process requests for crash reports and provide access to driving/registration records with privacy compliance.
• Accept and process payments for driver license penalties, fees, and related transactions.
• Provide accurate, courteous, professional service while ensuring compliant transactions.
• Perform other duties to support unit operations.

Skills

DMV statutes

Vehicle registration procedures

Cash handling

Data analysis

Policy explanation

Customer service

Education

Bachelor's degree or equivalent training & experience

Tools

Mainframe database

Calculator

Fax machine

Laser printer

Job description

North Carolina Department of Transportation is seeking a Program Coordinator I in Huntersville to provide exceptional customer service at the Raleigh Central Services Office. You will assist customers with vehicle registrations, title work, and NC credentials, following statutory guidelines and departmental policies.

The role requires strong administrative skills, knowledge of NC statutes, and experience handling data.