Title Processing Specialist - Customer & Compliance

RB Global; Westchester (IL); Sur place; USD 37 000 - 52 000; Plein temps

Résumé du poste

RB Global, Westchester, IL, is seeking a Title Service Representative to secure documents for vehicle title transfer applications and ensure compliance with state requirements.

The role involves compiling documents, communicating with customers and vehicle owners, resolving discrepancies, handling inbound calls, sending emails, and delivering exceptional service in a typical field office environment.

Qualifications

• 1-2 years State/National title processing experience.
• Knowledge of title and salvage title requirements.
• Maintaining customer databases.
• Proficient in MS Office Suite; Outlook, Word, Excel, PowerPoint.

Responsabilités

• Secure all necessary documents to accompany applications to transfer vehicle title ownership.
• Compile all necessary documents.
• Communicate with customers and vehicle owners.
• Resolve problems and discrepancies.
• Answer inbound phone calls, send emails.
• Provide excellent customer service.
• Compliance with state and/or buyer requirements.

Connaissances

State title processing experience

Salvage title knowledge

Maintaining customer databases

MS Office Suite

Outlook

Word

Excel

PowerPoint

Customer service

Outils

MS Office Suite

Outlook

Word

Excel

PowerPoint

Description du poste

RB Global, Westchester, IL, is seeking a Title Service Representative to secure documents for vehicle title transfer applications and ensure compliance with state requirements.

The role involves compiling documents, communicating with customers and vehicle owners, resolving discrepancies, handling inbound calls, sending emails, and delivering exceptional service in a typical field office environment.