Title Transfer Specialist - PTO & 401k Benefits

RB Global Inc.; Taunton (MA); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k with match

15 days PTO

Job summary

RB Global Inc. is seeking a Title Specialist to securely gather documents needed to transfer vehicle title ownership. You will communicate with customers, resolve issues, answer calls and emails, and ensure compliance with state requirements.

Responsibilities include processing salvage titles, maintaining title data, and providing timely customer support. A proactive, detail-oriented approach in a fast-paced field-office environment is essential for success.

Qualifications

• 1-2 years State/National title processing experience.
• 2-3 Years Previous knowledge in title and salvage title requirements.
• Maintaining customer databases.
• Proficient in MS Office Suite; Outlook, Word, Excel, PowerPoint.
• Typical Field Office Environment.

Responsibilities

• Review and process documentation for insurance and remarketing customers.
• Process incoming salvage titles from multiple states and set for sale.
• Keep up-to-date on title regulations by learning and maintaining knowledge of current title/salvage laws.
• Provide excellent customer service and support by offering solutions and timely responses to external/internal partners.
• Provides a variety of customer support services through the mail, email, telephone and direct personal contact.
• Reviews and enters in title work for all customers.
• Completes application to transfer title ownership.
• Enters information from titles received from the state into the IAA operating system.
• Stays current with title/salvage laws in multiple states.
• Responds to customer questions, complaints and requests.
• Resolves problems encountered in the effort to transfer title ownership.
• Performs word processing assignments, filing and related clerical duties.
• Follows well-established procedures and under close direction of supervisor.
• Assists with other office functions as needed.

Skills

Title processing

Customer databases

Communication

Tools

MS Office Suite (Outlook, Word, Excel, PowerPoint)

Job description

RB Global Inc. is seeking a Title Specialist to securely gather documents needed to transfer vehicle title ownership. You will communicate with customers, resolve issues, answer calls and emails, and ensure compliance with state requirements.

Responsibilities include processing salvage titles, maintaining title data, and providing timely customer support. A proactive, detail-oriented approach in a fast-paced field-office environment is essential for success.