Title Processing Lead — Drive Team Excellence & Accuracy

Openlane; Carmel, Northern (IN, KY); Hybrid; USD 75,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

employer HSA contributions

401K or RRSP with company match

Job summary

OPENLANE in Carmel, IN is seeking a Title Processing Supervisor to lead a dedicated titles team responsible for processing vehicle titles from multiple states, ensuring accuracy and timely processing. You will report to a Director of Titles Operations and collaborate with other Title department Supervisors and Processing team members to ensure customer satisfaction.

The ideal candidate has 5+ years in vehicle title processing and at least 1 year of supervisory experience, with strong

Qualifications

• 5+ years of vehicle title processing experience.
• Minimum 1 year of supervisory experience in a title department or leading a team.
• Strong written and verbal communication skills.
• Problem-solving ability and data-driven mindset.
• Proactive, self-starter with ability to work independently.

Responsibilities

• Lead a team processing vehicle titles from multiple states, ensuring accuracy and timeliness.
• Establish and manage KPIs for the team and hold members accountable for goals.
• Develop and implement streamlined processes to improve accuracy and efficiency in title processing.
• Collaborate with Title department Supervisors and Processing team to ensure customer satisfaction.

Skills

Attention to detail

Verbal & written communication

Leadership

Problem-solving

Customer focus

Data-driven mindset

Tools

Google Suite

Slack

Job description

OPENLANE in Carmel, IN is seeking a Title Processing Supervisor to lead a dedicated titles team responsible for processing vehicle titles from multiple states, ensuring accuracy and timely processing. You will report to a Director of Titles Operations and collaborate with other Title department Supervisors and Processing team members to ensure customer satisfaction.

The ideal candidate has 5+ years in vehicle title processing and at least 1 year of supervisory experience, with strong