Title & Compliance Specialist

Ritchie Bros. Auctioneers, Inc.; Nashville (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Job summary

IAA Holdings, LLC (IAA) is seeking a Title Specialist to secure documents for vehicle title transfers and to ensure compliance with state requirements. You will review and process title documents, communicate with customers and owners, and resolve issues to support timely title ownership transfers.

The role also involves handling inquiries via phone, email, and mail, and maintaining accurate records in the IAA operating system in a fast-paced field-office environment.

Qualifications

• 1-2 years State/National title processing experience.
• 2-3 Years Previous knowledge in title and salvage title requirements.
• Maintaining customer databases.
• Proficient in MS Office Suite; Outlook, Word, Excel, PowerPoint.

Responsibilities

• Review and process documentation for title transfers and related dealings.
• Process incoming salvage titles from multiple states and set for sale.
• Enter information from titles into the operating system.
• Respond to customer questions, complaints and requests.

Skills

Title processing

Customer service

Data entry

Database management

Tools

MS Office Suite

Job description

IAA Holdings, LLC (IAA) is seeking a Title Specialist to secure documents for vehicle title transfers and to ensure compliance with state requirements. You will review and process title documents, communicate with customers and owners, and resolve issues to support timely title ownership transfers.

The role also involves handling inquiries via phone, email, and mail, and maintaining accurate records in the IAA operating system in a fast-paced field-office environment.