Title and Registration Specialist I

Northwest Finance Center; Nevada (IA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Medical/Dental/Vision

Paid Holidays

401(k) Plan

Job summary

Lithia & Driveway is seeking a Title and Registration Specialist I in Las Vegas, NV. This in-person role coordinates customer vehicle purchases across LAD channels, ensuring all title and DMV paperwork is accurate and processed on time for purchases or sales.

Responsibilities include handling title/registration documents, resolving issues, and communicating with customers via chat, phone, and CRM. A 1+ year dealership or title experience is preferred, with a high school diploma or equivalent

Qualifications

• 1+ years of experience in a vehicle dealership or processing vehicle registration paperwork.
• High school diploma preferred.
• Strong attention to detail and accuracy in documentation.

Responsibilities

• Print, review, and analyze inbound purchase documents and submit with government agencies to complete vehicle purchases.
• Print, review, and analyze outbound sale documents for accuracy and submit with agencies.
• Resolve issues on titles/registrations for aged vehicles and communicate with customers as needed.
• Interact with customers via chat, phone, and CRM/email to answer questions about purchase paperwork.
• Coordinate with LAD personnel and government offices to correct issues during purchase or sale.

Skills

Attention to detail

Active listening

Critical thinking

Adaptability

Team player

Customer communication

Education

High school diploma

Tools

CRM software

Job description

Dealership:L0650 Northwest Finance CenterAccounting Processing Centers (APC) | Title and Registration Specialist IDesert Superstore is powered by Lithia! Lithia & Driveway (LAD) is a Fortune 500 company and one of the largest automotive retailers in North America, with nearly 450 dealerships across the U.S., Canada, and the U.K. Our Dealership Accounting teams are essential partners in our success, ensuring accuracy, consistency, and compliance across all financial operations. With a strong focus on collaboration, growth, and continuous improvement, we offer the tools and support you need to build a rewarding accounting career. Join us and be part of a team where your impact truly drives our goal of Auto Done Easy!The Title and Registration (T&R) Specialist I is an individual contributor who is responsible for coordinating customer vehicle purchases for any LAD business channel ensuring all purchase and DMV paperwork is accurate and processed timely for either the purchase or sale of vehicles.The T&R Specialist I generally will report to either a Title and Registration Supervisor or Accounting Supervisor.Location: Las Vegas, NevadaMonday - Friday 8am-5pm In-PersonCompensation Range: typical starting range of $23-$26/hr. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.What You'll DoPrint, review, and analyze inbound purchase of a vehicle's consumer title and registration documents and verify accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the purchase of the vehicleResearch and resolve vehicles on hand without a title that have aged beyond fifteen (15) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issuesPrint, review, and analyze outbound sale of a vehicle's contract paperwork for accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the vehicle purchaseResearch and resolve sold vehicles without a title that have aged beyond thirty (30) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issuesBe comfortable working directly with customers when needed to resolve registration/title issuesHave effective strategies to diagnose and resolve issues in a timely mannerCommunicate with customers through chat, phone, and CRM/emailAnswer Customer questions regarding the Purchase paperworkBe comfortable working directly with government personnel when needed to resolve registration/title issuesHave effective strategies to diagnose and resolve issues in a timely mannerCommunicate with customers through chat, phone, and CRM/emailAnswer Customer questions regarding the Purchase paperworkFollow-up with appropriate LAD personnel on any issues that need correction during purchase or saleMeet performance standards of accuracy, cure rates, and efficiency as established by the CompanyAdditional work and tasks as neededWhat You'll Bring1+ years of experience working in a vehicle dealership and/or processing vehicle registration paperwork preferredStrong attention to detailActive listening skillsCritical thinkingIncreased ability to quickly assimilate to the needs of the roleHigh school diploma preferredCompetenciesDoes the right thing, takes action and adapts to changeSelf-motivates, believes in accountability, focuses on results, makes plans and follows throughShares best practices, desires to keep learning, measures performance and adapts to improve resultsThrives on a team, stays positive, lives our valuesTotal RewardsWe offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid HolidaysPTO: 80 hours front-loaded on day 1Short and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.comHigh School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.