Automotive Title Clerk

Lithia & Driveway; Ramsey (NJ); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Employee Stock Purchase Plan

Vehicle Purchase Discounts

Job summary

A leading automotive retailer in Ramsey, NJ, is building a talent pool for future Title and Registration Specialist openings. The role requires reviewing title documents, resolving discrepancies, and maintaining compliance with regulations. Candidates should possess strong attention to detail and communication skills, with 1+ years of dealership experience preferred. Competitive compensation between $35,000 and $55,000 annually is offered, along with health benefits and additional perks.

Qualifications

• 1+ years of experience in a vehicle dealership and/or processing vehicle registration paperwork is preferred.
• Notary helpful but not required.

Responsibilities

• Review and analyze vehicle title and registration documents for accuracy.
• Research and resolve vehicle title issues for sold vehicles.
• Communicate with customers to resolve registration/title issues.
• Work with government personnel to resolve discrepancies.
• Follow up with internal personnel to correct issues.

Skills

Attention to detail

Communication skills

Time management

Active listening

Critical thinking

Ability to work independently

Education

High School graduate or equivalent

Job description

Dealership

Title and Registration Specialist- Future Opportunities

Location: Ramsey, NJ

Employment Type: Full-time 8:30-5:30

Drive Your Career Forward with Lithia & Driveway Lithia and Driveway is building a candidate talent pool for future Title and Registration Specialist openings. While we do not currently have an immediate vacancy, we anticipate upcoming needs as our team grows. By applying now, you’ll be among the first considered once a position becomes available.

Lithia & Driveway (LAD) is a Fortune 500 company and one of the largest automotive retailers in North America, with nearly 450 dealerships across the U.S., Canada, and the U.K. Our Dealership Accounting teams are essential partners in our success—ensuring accuracy, consistency, and compliance across our financial operations. With a strong focus on collaboration, growth, and continuous improvement, we offer the tools and support you need to build a rewarding career in a fast-paced environment.

With the mission of 'Growth Powered by People,' we are propelled by our colleagues and preferred by our customers, making Lithia & Driveway a leader in each of our markets.

Our Success Is Fueled By Four Core Values

• Earning Customers for Life
• Improving Constantly
• Taking Personal Ownership
• Having Fun

Our entrepreneurial, high-performance culture sets us apart, and our philosophy is straightforward: assemble a team of passionate individuals and cultivate an environment that empowers colleagues to excel.

What You’ll Do

• Review and analyze inbound and outbound vehicle title and registration documents for accuracy and submit them to the appropriate government agencies.
• Research and resolve vehicle title issues for both purchased and sold vehicles that have aged beyond 15 or 30 days respectively.
• Communicate directly with customers via chat, phone, and email to resolve registration/title issues and answer questions about purchase paperwork.
• Work directly with government personnel when needed to resolve registration or title discrepancies.
• Follow up with internal LAD personnel to correct issues identified during the purchase or sale process.
• Meet company-established benchmarks for accuracy, timeliness, cure rates, and efficiency.
• Apply effective strategies to diagnose and resolve administrative and occasionally complex issues in a timely manner.
• Perform additional tasks and responsibilities as needed to support the title and registration function.

What You’ll Bring

• Strong attention to detail – essential for reviewing and processing title and registration documents accurately.
• Excellent communication skills – for interacting with customers, internal teams, and government personnel.
• Time management – to meet deadlines and performance standards.
• Active listening – to understand and resolve customer and administrative issues effectively.
• Critical thinking – for diagnosing and resolving both routine and complex title/registration problems.
• Ability to work independently – especially important in a role that requires self-motivation and accountability.
• Experience: 1+ years of experience in a vehicle dealership and/or processing vehicle registration paperwork is preferred.
• Notary helpful but not required.

We Offer Best-in-Class Industry Benefits

• The full salary range for this position is $35,000 - $55,000 annually. The anticipated starting pay for this role is $25-30/hr., based on factors such as skills, experience, and internal equity. Final compensation will be determined through the interview process and in accordance with applicable pay equity and transparency laws.
• Medical, Dental, and Vision Plans starting after 30 days
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Qualifications

• High School graduate or equivalent required
• 18 years or older
• We are a drug-free workplace

If you are excited to explore future opportunities with us and want to be considered as openings arise, we’d love to have you join our Talent Community.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.