Title and Registration Specialist I

L0650 Northwest Finance Center; Las Vegas (NV); On-site; USD 65,904,000 - 74,501,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

PTO: 80 hours front-loaded on day 1

401(k) Retirement Plan

Employee Stock Purchase Plan

Job summary

Lithia & Driveway in Las Vegas, NV is hiring a Title and Registration Specialist I to coordinate customer vehicle purchases and ensure DMV paperwork is accurate and timely for purchases or sales. This in-person role supports multiple LAD business channels with a focus on accuracy and timely processing.

The position reports to a Title and Registration Supervisor or Accounting Supervisor and requires 1+ years in a dealership setting or title work, detail orientation, and strong communication with

Qualifications

• 1+ years of experience working in a vehicle dealership and/or processing vehicle registration paperwork preferred.
• Strong attention to detail.
• Active listening skills.
• Critical thinking.
• Ability to quickly assimilate to role needs.
• High school diploma preferred.

Responsibilities

• Print, review, and analyze inbound purchase of a vehicle's consumer title and registration documents and verify accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the purchase of the vehicle.
• Research and resolve vehicles on hand without a title that have aged beyond fifteen calendar days for deals as assigned primarily for administrative issues.
• Print, review, and analyze outbound sale of a vehicle's contract paperwork for accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the vehicle purchase.
• Research and resolve sold vehicles without a title that have aged beyond thirty calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues.
• Be comfortable working directly with customers when needed to resolve registration/title issues.
• Have effective strategies to diagnose and resolve issues in a timely manner.
• Communicate with customers through chat, phone, and CRM/email.
• Answer Customer questions regarding the Purchase paperwork.

Skills

Attention to detail

Customer service

Active listening

Critical thinking

Education

High school diploma

Job description

Dealership: L0650 Northwest Finance Center Accounting Processing Centers (APC) | Title and Registration Specialist I Desert Superstore is powered by Lithia! Lithia & Driveway (LAD) is a Fortune 500 company and one of the largest automotive retailers in North America, with nearly 450 dealerships across the U.S., Canada, and the U.K. Our Dealership Accounting teams are essential partners in our success, ensuring accuracy, consistency, and compliance across all financial operations. With a strong focus on collaboration, growth, and continuous improvement, we offer the tools and support you need to build a rewarding accounting career. Join us and be part of a team where your impact truly drives our goal of Auto Done Easy! The Title and Registration (T&R) Specialist I is an individual contributor who is responsible for coordinating customer vehicle purchases for any LAD business channel ensuring all purchase and DMV paperwork is accurate and processed timely for either the purchase or sale of vehicles. The T&R Specialist I generally will report to either a Title and Registration Supervisor or Accounting Supervisor. Location: Las Vegas, Nevada Monday - Friday 8am-5pm In-Person Compensation Range: typical starting range of $23-$26/hr. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

What You'll Do

• Print, review, and analyze inbound purchase of a vehicle's consumer title and registration documents and verify accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the purchase of the vehicle
• Research and resolve vehicles on hand without a title that have aged beyond fifteen (15) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues
• Print, review, and analyze outbound sale of a vehicle's contract paperwork for accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the vehicle purchase
• Research and resolve sold vehicles without a title that have aged beyond thirty (30) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues
• Be comfortable working directly with customers when needed to resolve registration/title issues
• Have effective strategies to diagnose and resolve issues in a timely manner
• Communicate with customers through chat, phone, and CRM/email
• Answer Customer questions regarding the Purchase paperwork
• Be comfortable working directly with government personnel when needed to resolve registration/title issues
• Have effective strategies to diagnose and resolve issues in a timely manner
• Communicate with customers through chat, phone, and CRM/email
• Answer Customer questions regarding the Purchase paperwork
• Follow-up with appropriate LAD personnel on any issues that need correction during purchase or sale
• Meet performance standards of accuracy, cure rates, and efficiency as established by the Company
• Additional work and tasks as needed

What You'll Bring

• 1+ years of experience working in a vehicle dealership and/or processing vehicle registration paperwork preferred
• Strong attention to detail
• Active listening skills
• Critical thinking
• Increased ability to quickly assimilate to the needs of the role
• High school diploma preferred

Competencies

Does the right thing, takes action and adapts to change Self-motivates, believes in accountability, focuses on results, makes plans and follows through Shares best practices, desires to keep learning, measures performance and adapts to improve results Thrives on a team, stays positive, lives our values

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays
• PTO: 80 hours front-loaded on day 1
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers' needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!