Tire & Battery Service Advisor — Member-Focused Specialist

Sam's Club; Edmond (OK); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase

Paid time off

Company discounts

Education benefits

Job summary

Sam's Club in Edmond, OK is seeking a Tire and Battery Center service associate to assist members with tire installation, maintenance, and service requests.

You will uphold safety standards, merchandise displays, and use Sam's Garage knowledge to recommend tires and batteries, explain warranties, and deliver value.

The role requires strong interpersonal skills, efficient workflow triage, and collaboration with the TBC team to deliver results.

Qualifications

• Deliver expert member service and recommendations.
• Maintain safety and compliance policies.
• Assist with tire and battery installation scheduling.
• Manage merchandise presentation and signage.
• Operate POS and payment processes.

Responsibilities

• Maintains facility and sales floor safety and standards by adhering to safety policies and procedures, including safety sweeps and proper handling requirements.
• Ensures Tire and Battery Center (TBC) sales floor is organized, stocked, zoned, and merchandised according to policies, including handling of claims, returns, shrink, and damages.
• Assists members with tire maintenance and repair services and with appointments for installation and service.
• Provides products and services to Members per company policies, completes vehicle service requests, tests, and processes payments and exchanges.
• Drives sales and service excellence in the TBC by communicating value and collaborating with club associates to promote offerings.

Job description

Sam's Club in Edmond, OK is seeking a Tire and Battery Center service associate to assist members with tire installation, maintenance, and service requests.

You will uphold safety standards, merchandise displays, and use Sam's Garage knowledge to recommend tires and batteries, explain warranties, and deliver value.

The role requires strong interpersonal skills, efficient workflow triage, and collaboration with the TBC team to deliver results.