Tire & Battery Service Advisor: Customer-Focused Expert

Sam's Club; Plano (TX); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) plan & stock purchase

Paid time off

Education program (Live Better U)

Job summary

Sam's Club in Plano, TX is seeking a Tire & Battery Center associate to assist members with tire and battery services and installations. You will use Sam’s Garage knowledge to recommend suitable products, explain warranties, and ensure a high-value service experience.

You will drive sales by promoting TBC offerings, prioritize service queues, and maintain safety standards while handling payments and merchandising. This role emphasizes customer care and teamwork across the club.

Qualifications

• Valid state-issued driver's license.
• 18 years of age or older.
• Auto service industry or retail experience preferred.

Responsibilities

• Assist members with tire and battery services and installations.
• Provide expert member service and product recommendations.
• Maintain safety, merchandising and cleanliness of Tire and Battery Center (TBC).
• Process payments and assist with returns per policy.

Skills

Customer service

Retail experience

Driver's license

Job description

Sam's Club in Plano, TX is seeking a Tire & Battery Center associate to assist members with tire and battery services and installations. You will use Sam’s Garage knowledge to recommend suitable products, explain warranties, and ensure a high-value service experience.

You will drive sales by promoting TBC offerings, prioritize service queues, and maintain safety standards while handling payments and merchandising. This role emphasizes customer care and teamwork across the club.