Tire & Battery Service Advisor — Customer Champion

Sam's West, Inc.; Omaha (NE); On-site; USD 31,000 - 47,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discount

Job summary

Sam's West, Inc. in Omaha, NE is seeking a Tire and Battery Center Associate to deliver expert member service and drive sales while maintaining safety and merchandising standards.

You will greet members, assist with tire and battery purchases, schedule installations, explain warranties, and collaborate with the TBC team to prioritize service and ensure a smooth, value-driven experience.

Qualifications

• Experience delivering friendly and efficient member service.
• Ability to follow safety policies and handle hazardous materials basics.
• Strong communication with team and members.
• Knowledge of tires, batteries, and related warranties.

Responsibilities

• Assist members with tire and battery purchases and service decisions.
• Maintain safety standards on sales floor and service bays.
• Stock, display, and price merchandise per policy.
• Coordinate appointments and service queues with the TBC team.
• Operate POS and process payments and returns per policy.

Skills

Customer service

Safety compliance

Sales and upselling

Team communication

Product knowledge

Tools

Point-of-Sale system

Merchandising software

Job description

Sam's West, Inc. in Omaha, NE is seeking a Tire and Battery Center Associate to deliver expert member service and drive sales while maintaining safety and merchandising standards.

You will greet members, assist with tire and battery purchases, schedule installations, explain warranties, and collaborate with the TBC team to prioritize service and ensure a smooth, value-driven experience.