Tire & Battery Service Specialist

Sam's West; Visalia (CA); On-site; USD 60,174,000 - 83,097,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Job summary

Sam's West is seeking an associate for the Tire and Battery Center to support safety, merchandising, and service delivery across the club. You will greet members, assist with tire and battery purchases, scheduling, and service decisions, and ensure proper handling of claims, returns, and damaged goods.

Role requires strong interpersonal skills, knowledge of warranties, and the ability to work with cross-functional teams to deliver value to members.

Qualifications

• Valid state-issued driver''s license.
• 18 years of age or older.
• Auto service industry preferred.
• Retail experience preferred.

Responsibilities

• Maintain safety and standards on the sales floor and in the Tire and Battery Center (TBC).
• Stock, organize, and merchandize merchandise per policy; handle claims, returns, shrink and damages.
• Assist members with tire and battery purchases, maintenance, and service decisions.
• Provide expert member service, explain warranties, and highlight TBC value.
• Prioritize service workflow in TBC bays to maximize efficiency and schedule installations.
• Utilize Sam’s Garage and product knowledge to guide members to the best products and services.

Skills

Retail experience

Auto service industry

Job description

Sam's West is seeking an associate for the Tire and Battery Center to support safety, merchandising, and service delivery across the club. You will greet members, assist with tire and battery purchases, scheduling, and service decisions, and ensure proper handling of claims, returns, and damaged goods.

Role requires strong interpersonal skills, knowledge of warranties, and the ability to work with cross-functional teams to deliver value to members.