Tire & Battery Service Advisor: Member Champion

Sam's West; Fargo (ND); On-site; USD 28,000 - 39,000; Full time

Job summary

Sam's West in Fargo, ND is seeking a Tire & Battery Center associate to maintain safety, organize the sales floor, and assist Members with tire and battery services. You will stock, price, and display merchandise while handling claims and ensuring customer value.

You will also manage service appointments, guide Members on product choices, explain warranties, and promote the TBC offerings across the club while prioritizing efficiency and service excellence.

Qualifications

• Proven ability to assist members with purchasing and service decisions.
• Demonstrates strong interpersonal skills and empathy.
• Ability to follow safety policies and comply with standard operating procedures.

Responsibilities

• Maintain safety and organization on the sales floor and in the Tire and Battery Center.
• Stock, price, and present merchandise per policy; handle claims, returns, and damages.
• Assist members with tire and battery installation appointments and service needs.

Skills

Customer service

Sales

Safety awareness

Teamwork

Communication

Tools

POS system

Sam's Garage

TBC equipment

Job description

Sam's West in Fargo, ND is seeking a Tire & Battery Center associate to maintain safety, organize the sales floor, and assist Members with tire and battery services. You will stock, price, and display merchandise while handling claims and ensuring customer value.

You will also manage service appointments, guide Members on product choices, explain warranties, and promote the TBC offerings across the club while prioritizing efficiency and service excellence.