Tire & Battery Experience Advisor

Sam's West; Lenexa (KS); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Paid time off benefits

Other benefits

Live Better U education program

Job summary

Sam's West in Lenexa, KS seeks a Tire & Battery Center associate to maintain safety standards and organize sales floor and displays. You will assist members with tire and battery services, manage appointments, and deliver expert product recommendations using Sam’s Garage and warranty knowledge.

The role focuses on driving service excellence, promoting TBC offerings, and coordinating with team members to meet service needs while ensuring accurate POS transactions and member satisfaction.

Qualifications

• Valid state-issued driver's license.
• 18 years of age or older.
• Experience in auto service or retail is preferred.

Responsibilities

• Maintain safety on the facility and sales floor following policies and procedures.
• Keep Tire and Battery Center displays stocked, signed, priced, and organized.
• Assist members with tire and battery services and appointments.
• Provide expert member service, recommend products, and explain warranties.
• Promote TBC offerings and value to drive sales and service excellence.
• Prioritize service workflow in TBC bays and coordinate with technicians.
• Apply safety, product knowledge, and POS procedures during servicing and sales.

Skills

Customer service

Safety awareness

Job description

Sam's West in Lenexa, KS seeks a Tire & Battery Center associate to maintain safety standards and organize sales floor and displays. You will assist members with tire and battery services, manage appointments, and deliver expert product recommendations using Sam’s Garage and warranty knowledge.

The role focuses on driving service excellence, promoting TBC offerings, and coordinating with team members to meet service needs while ensuring accurate POS transactions and member satisfaction.