Timekeeping & Revenue Coordinator

Entertainment Places; Williamsburg (VA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

FREE park admission

Discounts on park admission tickets &

Park discounts on food & merchandise

Scholarship opportunities

Exclusive employee events & giveaways

Job summary

SeaWorld Parks & Entertainment in Williamsburg, VA is seeking a Timekeeping & Payroll Administrator to ensure accurate timekeeping, payroll edits, and policy compliance for multiple departments. This role supports scheduling, revenue reconciliation, and cross-team coordination.

You will work with Kronos, Workday, and TMM software, while collaborating with Finance to resolve payroll inquiries and improve workflows in a fast-paced park environment.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent; some college coursework preferred.
• 1 year of office, admin, or customer-service experience.
• Knowledge of basic accounting principles and payroll rules.
• Experience with timekeeping systems (Kronos, Workday, or TMM).
• Proficiency in Microsoft Office (Excel, Outlook).
• Strong problem solving, organization and attention to detail.

Responsibilities

• Serve as the primary timekeeping editor across park departments.
• Process timecard adjustments (PTO, missed punches, shift differentials).
• Audit records to ensure payroll accuracy and policy compliance.
• Receive and analyze daily revenue transactions; balance POS and tenders.
• Prepare daily/weekly revenue journal entries and adjustments.
• Collaborate with Timekeeping Supervisor and Finance Manager.
• Support scheduling and special projects as needed.
• Perform other duties as assigned.

Skills

Timekeeping

Payroll

Excel

Outlook

Kronos

Workday

TMM software

Attention to detail

Communication

Education

High school diploma or equivalent

Some college coursework preferred

Tools

Kronos

Workday

TMM software

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What You Get to Do:

• Timekeeping & Payroll Administration: Serve as the primary timekeeping editor across all park departments; process timecard adjustments (PTO, missed punches, shift differentials) and audit records to ensure payroll accuracy and policy compliance.
• Daily Revenue Reconciliation: Receive, compile, and analyze daily revenue transactions by balancing POS sales, credit card imports, and manual tenders; prepare daily/weekly revenue journal entries and adjustments (such as sales reallocations or promotional credits).
• Cross-Departmental Collaboration & Support: Provide core operational support to the Timekeeping Supervisor and Finance Manager; run timekeeping reports, gather analytical data, and resolve team member payroll inquiries.
• Guest & Group Sales Logistics: Partner with the Marketing team to coordinate printing and shipping for group sales tickets.
• Kiosk Operations: Perform basic troubleshooting and maintain card stock for automated Cash-to-Card kiosks.
• Process Improvement & Special Projects: Recommend workflow enhancements, calculate incentive program payouts, and support Team Member Management (TMM) or scheduling functions as needed.
• Perform other duties as assigned.

What It Takes to Succeed:

• Must be at least 18 years of age.
• High school diploma or equivalent (some college coursework preferred).
• Minimum of 1 year of experience in an office, administrative, or customer-service-oriented environment.
• Knowledge of basic accounting principles, general business operations, and relevant state/federal payroll rules.
• Hands-on experience with automated timekeeping systems (e.g., Kronos, Workday, or proprietary TMM software) preferred.
• Proficiency in Microsoft Office (Excel and Outlook).
• Strong problem-solving, organizational, and attention-to-detail skills with the ability to prioritize tasks in a fast-paced setting.
• Excellent written and verbal communication skills.
• Flexibility to work varying schedules including weekends and holidays (and occasional evenings), based on operational needs.

Compensation:

$16.00 / hour

The perks of the position:

Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world.

We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.