Timekeeping & Revenue Coordinator

SeaWorld Parks & Entertainment; Williamsburg (VA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free park admission

Discounts on park admission tickets

Park discounts on food, merchandise

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment seeks a detail-oriented team member to manage timekeeping and payroll processes across park departments, ensuring accuracy and policy compliance. You will reconcile daily revenues, support cross-department operations, and assist with group sales logistics and kiosk operations. Strong communication and organization are essential.

Weekend and holiday availability required. The role offers a fast-paced environment with opportunities for professional growth and

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent; some college coursework preferred.
• Minimum of 1 year of experience in an office, administrative, or customer-service-oriented environment.
• Knowledge of basic accounting principles, general business operations, and relevant state/federal payroll rules.
• Hands-on experience with automated timekeeping systems (e.g., Kronos, Workday, or proprietary TMM software) preferred.
• Proficiency in Microsoft Office (Excel and Outlook).
• Strong problem-solving, organizational, and attention-to-detail skills with the ability to prioritize tasks in a fast-paced setting.
• Excellent written and verbal communication skills.
• Flexibility to work varying schedules including weekends and holidays (and occasional evenings), based on operational needs.

Responsibilities

• Timekeeping & Payroll Administration: Serve as the primary timekeeping editor across all park departments; process timecard adjustments (PTO, missed punches, shift differentials) and audit records to ensure payroll accuracy and policy compliance.
• Daily Revenue Reconciliation: Receive, compile, and analyze daily revenue transactions by balancing POS sales, credit card imports, and manual tenders; prepare daily/weekly revenue journal entries and adjustments (such as sales reallocations or promotional credits).
• Cross-Departmental Collaboration & Support: Provide core operational support to the Timekeeping Supervisor and Finance Manager; run timekeeping reports, gather analytical data, and resolve team member payroll inquiries.
• Guest & Group Sales Logistics: Partner with the Marketing team to coordinate printing and shipping for group sales tickets.
• Kiosk Operations: Perform basic troubleshooting and maintain card stock for automated Cash-to-Card kiosks.
• Process Improvement & Special Projects: Recommend workflow enhancements, calculate incentive program payouts, and support Team Member Management (TMM) or scheduling functions as needed.
• Perform other duties as assigned.

Skills

Problem-solving

Organization

Attention to detail

Communication

Education

High school diploma or equivalent

Tools

Kronos

Workday

TMM software

Microsoft Office

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What You Get To Do

• Timekeeping & Payroll Administration: Serve as the primary timekeeping editor across all park departments; process timecard adjustments (PTO, missed punches, shift differentials) and audit records to ensure payroll accuracy and policy compliance.
• Daily Revenue Reconciliation: Receive, compile, and analyze daily revenue transactions by balancing POS sales, credit card imports, and manual tenders; prepare daily/weekly revenue journal entries and adjustments (such as sales reallocations or promotional credits).
• Cross-Departmental Collaboration & Support: Provide core operational support to the Timekeeping Supervisor and Finance Manager; run timekeeping reports, gather analytical data, and resolve team member payroll inquiries.
• Guest & Group Sales Logistics: Partner with the Marketing team to coordinate printing and shipping for group sales tickets.
• Kiosk Operations: Perform basic troubleshooting and maintain card stock for automated Cash-to-Card kiosks.
• Process Improvement & Special Projects: Recommend workflow enhancements, calculate incentive program payouts, and support Team Member Management (TMM) or scheduling functions as needed.
• Perform other duties as assigned.

What It Takes To Succeed

• Must be at least 18 years of age.
• High school diploma or equivalent (some college coursework preferred).
• Minimum of 1 year of experience in an office, administrative, or customer-service-oriented environment.
• Knowledge of basic accounting principles, general business operations, and relevant state/federal payroll rules.
• Hands-on experience with automated timekeeping systems (e.g., Kronos, Workday, or proprietary TMM software) preferred.
• Proficiency in Microsoft Office (Excel and Outlook).
• Strong problem-solving, organizational, and attention-to-detail skills with the ability to prioritize tasks in a fast-paced setting.
• Excellent written and verbal communication skills.
• Flexibility to work varying schedules including weekends and holidays (and occasional evenings), based on operational needs.

Compensation: $16.00 / hour

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.