Guest Arrival Ambassador (Tampa)

SeaWorld Parks & Entertainment; Tampa (FL); On-site; USD 17,908 - 21,352; Part time

Benefits offered by this job

FREE park admission

Discounts on tickets and food

Scholarship opportunities

Employee events and giveaways

Job summary

Join a leading entertainment company as a Guest Arrival Ambassador in Tampa. You will provide exceptional guest service, manage various operational processes, and contribute to a fun, vibrant environment. Ideal candidates will possess strong communication skills and enjoy working in a fast-paced setting.

Qualifications

• Minimum age of 18 years.
• Flexible working shifts required.
• Monetary handling experience preferred.

Responsibilities

• Greet and interact with guests.
• Process group reservations and monetary transactions.
• Manage guest traffic flow in the parking lot.

Skills

Communication

Problem-solving

Customer service

Job description

Join to apply for the Guest Arrival Ambassador (Age 18+) (Tampa) role at SeaWorld Parks & Entertainment

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5 months ago Be among the first 25 applicants

Join to apply for the Guest Arrival Ambassador (Age 18+) (Tampa) role at SeaWorld Parks & Entertainment

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

Hourly Evening Shift Differential Incentive

$15.50 per hour with Differential Incentive ($13.00 per hour base plus $2.50 more when you work after 5:00 PM, provided you work at least 4 hours between 5:00 PM – 1:00 AM).

Incentive Pay effective July 3, 2025-August 13, 2025

What You Get To Do

As a Guest Arrival Ambassador, you’ll keep our park running smoothly while delivering great guest service with a positive, enthusiastic spirit. And you’ll do this in a lot of different ways, including processing group reservations, ensuring quick queues, handling lost ticket issues, providing guest education, handling global reservations and working the parking lot. You will:

• Greet and interact with guests
• Answer questions and resolve guest issues
• Advise guests on show times and attraction information
• Facilitate an organized guest traffic flow, including traffic in parking lot
• Perform crowd control in order to open and close location efficiently
• Accurately process monetary transactions
• Handle will call and interaction program requests
• Adhere to all monetary handling policies and procedures
• Work as part of a team to increase productivity while providing excellent guest service
• Practice safe work habits, including the use of personal protective equipment
  
  

What It Takes To Succeed

• At least 18 years old
• Excellent communication and problem-solving skills
• Ability to push, pull and lift a minimum of 50 lbs.
• Basic computer skills with Windows/Office
• Flexibility in working varied shifts
• Ability to process monetary transactions and accurately use a register
• Monetary handling experience a plus
• Comfortable handling large amounts of cash
• Ability to walk and stand extensively
• Ability to work well as part of a team
• Ability to multitask while maintaining a positive attitude and delivering excellent guest service
• Ability to complete all legal, company and department training requirements
• Ability to work indoors and outdoors, in a variety of weather conditions
  
  

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways
  
  

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Entertainment Providers

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