Park Area Ambassador

SeaWorld Parks & Entertainment; Tampa (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets & passes

Park discounts on food & merchandise

Scholarship opportunities

Exclusive employee events and giveways

Job summary

SeaWorld Parks & Entertainment is hiring for a guest services role at Busch Gardens in Tampa, FL. Compensation is $15 per hour, with duties including restroom maintenance, operating equipment, restocking supplies, and guiding guests to attractions.

The position emphasizes teamwork, strong communication, and the ability to work outdoors in various weather conditions while maintaining high guest service standards.

Qualifications

• Must be able to work indoors/outdoors in all weather conditions.
• Ability to stand and walk for entire shift.
• Commitment to exceptional guest service.
• Strong communication and interpersonal skills.

Responsibilities

• Maintain cleanliness of restroom/park areas.
• Operate and maintain blow packs, pressure washers, vacuums, fire hoses, etc.
• Stock restroom supplies.
• Notify leadership of any supplies needed.
• Interact with guests and answer guest questions.
• Direct guests to attractions.
• Assist with park emergencies, including inclement weather.
• Perform other duties as assigned.

Skills

Customer service

Team player

Communication

Multitasking

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! Compensation Rate: $15 per hour

What You Get To Do

• Maintain cleanliness of restroom/park areas
• Operate and maintain blow packs, pressure washers, vacuums, fire hoses, etc.
• Stock restroom supplies
• Maintain/organize storage closet
• Notify leadership of any supplies needed
• Report any concerns or repair needs in restroom facilities
• Sweep debris from pathways while scanning landscape for trash
• Maintain hand washing stations
• Change trash bags
• Ensure safe and efficient line speed and crowd flow through stadiums
• Interact with guests and answer guest questions
• Complete opening and closing procedures
• Direct guests to attractions
• Assist with park emergencies, including inclement weather
• Perform other duties as assigned

What It Takes To Succeed

• At least 18 years old
• Must be able to work indoors/outdoors in all weather conditions
• Ability to stand and walk for entire shift
• Strong team player
• Commitment to exceptional guest service
• Strong communication, interpersonal and multi-tasking skills
• Ability to pass all necessary training
• Ability to remain calm, troubleshoot and make quick decisions in stressful situations
• Ability to thrive in a fast-paced environment
• Ability to climb on ladders, stadium steps, and uneven surfaces
• Ability to lift up to 50 lbs. and push/pull up to 300 lbs. on a cart with assistance
• Ability to train on and properly use protective gear
• Comfortable working around water and animals
• Scheduling flexibility
• Valid state driver’s license preferred
• Bilingual skills highly desirable

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.