Tile Showroom Customer Service & Sales Specialist

Dal-Tile LLC; Lenexa (KS); Presencial; USD 42 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company Match on 401k

Employee Purchase Discount

Tuition Reimbursement

Resumo da oferta

Dal-Tile LLC in Lenexa, Kansas is seeking a Customer Service Representative to support walk-in customers, answer inquiries, provide samples and process sales transactions. You will guide product selection and maintain accurate records in a fast-paced showroom.

Join a team focused on exceptional service, strong relationships, and career growth. You will collaborate with Sales and stay informed about Mohawk’s tile and stone products while delivering a positive customer experience daily.

Qualificações

• High School Diploma or GED required.
• 1+ year of customer service experience.
• Focus on customer account management is preferred.

Responsabilidades

• Provide excellent service through phone, email, and in-person interactions.
• Build strong customer relationships.
• Assist customers in selecting the appropriate products for their needs.
• Process sales transactions and generate sales orders.
• Create shipping orders and packing lists.
• Follow up with customers on quotes, inquiries, and sales opportunities.
• Maintain and update customer contact information and transaction records.
• Collaborate with the Sales Representative.
• Stay informed about company products and services.
• Perform additional duties as required.

Conhecimentos

Customer service

Communication

MS Outlook

MS Excel

Formação académica

High School Diploma

Ferramentas

MS Outlook

Excel

Word

Descrição da oferta de emprego

Dal-Tile LLC in Lenexa, Kansas is seeking a Customer Service Representative to support walk-in customers, answer inquiries, provide samples and process sales transactions. You will guide product selection and maintain accurate records in a fast-paced showroom.

Join a team focused on exceptional service, strong relationships, and career growth. You will collaborate with Sales and stay informed about Mohawk’s tile and stone products while delivering a positive customer experience daily.