Tile Department Supervisor — Train & Elevate Sales Pros

Floor & Decor Holdings Inc. (old); City of Mount Vernon (NY); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Medical, Dental, Vision insurance

Paid vacation and sick time

Paid holidays

Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. in Mount Vernon, NY is seeking a dedicated trainer to develop Product Sales Specialists and ensure customers have a positive shopping experience through exceptional service and product knowledge.

The role includes coaching staff, maintaining accurate product information, and enforcing merchandising and safety standards while supporting store operations and daily tasks.

Qualifications

• High School Diploma or GED is required.
• 1 year of customer service/sales experience or equivalent.
• Excellent communication skills (verbal & written).
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Train and develop Product Sales Specialists to ensure exceptional customer service.
• Provide direction to staff and ensure accurate product knowledge.
• Complete product specialist certification courses and maintain merchandise knowledge.
• Greet customers, answer product questions, and assist with selections at checkout.

Skills

Customer service

Sales experience

Communication skills

Multi-tasking

Education

High School Diploma or GED

Job description

Floor & Decor Holdings Inc. in Mount Vernon, NY is seeking a dedicated trainer to develop Product Sales Specialists and ensure customers have a positive shopping experience through exceptional service and product knowledge.

The role includes coaching staff, maintaining accurate product information, and enforcing merchandising and safety standards while supporting store operations and daily tasks.