Retail Department Supervisor & Trainer

Floor & Decor Holdings Inc.; Omaha (NE); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Paid holidays

Life insurance

Job summary

Floor & Decor Holdings Inc. is seeking a trainer-focused role to develop Product Sales Specialists and ensure a positive shopping experience with superior product knowledge. The position emphasizes coaching, customer service excellence, and effective store operations.

The ideal candidate supports merchandising, pricing, and associate development while adhering to safety and SOP guidelines in a dynamic retail environment.

Qualifications

• High School Diploma or GED required.
• At least 1 year of customer service/sales experience.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced retail environment.

Responsibilities

• Greet customers and provide product questions and selections.
• Process transactions at checkout using POS system and handle refunds/exchanges.
• Train and develop product sales specialists to deliver exceptional service.
• Maintain merchandising, pricing and department organization.
• Follow safety, cash handling and SOP guidelines.

Skills

Customer service

Sales experience

Excellent communication

Multi-tasking

Education

HS diploma or GED

Job description

Floor & Decor Holdings Inc. is seeking a trainer-focused role to develop Product Sales Specialists and ensure a positive shopping experience with superior product knowledge. The position emphasizes coaching, customer service excellence, and effective store operations.

The ideal candidate supports merchandising, pricing, and associate development while adhering to safety and SOP guidelines in a dynamic retail environment.