Tier II Network Support Technician – Remote & Onsite

Inserso; Williston (VT); On-site; USD 55,000 - 72,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Paid Time Off (PTO)

Job summary

A leading IT services provider in Williston, Vermont, is seeking a Network Support Technician to deliver onsite and remote Tier 2 support for IT issues. Responsibilities include supporting network devices, maintaining server configurations, and performing user IT support. The ideal candidate has 1+ years of IT support experience, an associate degree, and demonstrates exceptional troubleshooting skills. This role offers a salary range between $55,000 and $72,000 annually, along with a comprehensive benefits package.

Qualifications

• 1+ years of IT-related support experience, preferably in a helpdesk or customer support role.
• Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues.
• General knowledge of network products and systems.

Responsibilities

• Provide LAN administrator support with installation and configuration of network devices.
• Assist in maintaining server configurations and related security patches.
• Provide inventory support and input to the provided inventory system.

Skills

Troubleshooting

Collaboration

Attention to detail

Education

Associate Degree or equivalent experience

Tools

ServiceNow

Job description

A leading IT services provider in Williston, Vermont, is seeking a Network Support Technician to deliver onsite and remote Tier 2 support for IT issues. Responsibilities include supporting network devices, maintaining server configurations, and performing user IT support. The ideal candidate has 1+ years of IT support experience, an associate degree, and demonstrates exceptional troubleshooting skills. This role offers a salary range between $55,000 and $72,000 annually, along with a comprehensive benefits package.