Onsite Tier 2 IT Support Technician - Travel Ready

Banyan Treatment Centers; Town of Florida (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Life and disability coverage

401(k) with employer match

Paid time off

Wellness incentives

Job summary

A leading healthcare organization is seeking an experienced IT Support Technician – Tier 2 to provide technical support and maintain IT infrastructure across multiple locations. Responsibilities include providing onsite support, managing IT equipment, and assisting in networking tasks. Ideal candidates should have 3+ years of IT support experience and strong problem-solving skills. This role offers comprehensive benefits, including medical, vision, and dental insurance.

Qualifications

• Minimum 3 years of IT support experience, with proven Tier 2 troubleshooting capabilities.
• Exposure to networking infrastructure, with hands-on experience in support or configuration tasks.
• Experience with hardware setup, imaging, and deployment of end-user devices.

Responsibilities

• Provide onsite Tier 2 support for escalated tickets.
• Travel between facilities to deploy and maintain IT equipment.
• Assist in configuring, maintaining, and troubleshooting networking infrastructure.

Skills

IT support experience

Problem-solving

Customer service focus

Windows environments

Networking knowledge

Job description

A leading healthcare organization is seeking an experienced IT Support Technician – Tier 2 to provide technical support and maintain IT infrastructure across multiple locations. Responsibilities include providing onsite support, managing IT equipment, and assisting in networking tasks. Ideal candidates should have 3+ years of IT support experience and strong problem-solving skills. This role offers comprehensive benefits, including medical, vision, and dental insurance.