Tier II Helpdesk & Network Support (On-Call)

ENS Solutions, LLC; Washington (District of Columbia); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

ENS Solutions, LLC seeks an IT support specialist to monitor networks, respond to incidents, and assist in modernizing LAN cabling in a DoD/IC environment. Requires TS/SCI clearance and DoD 8570.01-M IAT II; experience with Remedy or ServiceNow.

On-site in Washington, DC, you will collaborate with a team to deliver reliable, secure IT services and maintain detailed records. On-call duties are 24/7, including weekends and holidays.

Formación

• Requires TS/SCI clearance to start.
• DoD 8570.01-M IAT II certification or equivalent experience preferred.
• Experience with Remedy or ServiceNow for incident tracking.

Responsabilidades

• Monitor networks and respond to incidents.
• Assist in modernizing LAN cabling.
• Maintain detailed records and documentation.
• Collaborate with a team to deliver reliable, secure IT services.

Descripción del empleo

ENS Solutions, LLC is seeking an IT support specialist to monitor networks, respond to incidents, and assist in modernizing LAN cabling in a DoD/IC environment. The role requires TS/SCI clearance, DoD 8570.01-M IAT II, and experience with Remedy or ServiceNow.

You will collaborate with a team to deliver reliable, secure IT services and maintain detailed records. This position offers on-site work in Washington, DC, with 24/7 on-call duties including weekends and holidays, and opportunities for