Tier II IT Helpdesk & Network Support – Onsite DC, TS/SCI

ENS Solutions, LLC; Washington (District of Columbia); On-site; USD 60,000 - 90,000; Full time

Job summary

ENS Solutions, LLC seeks an IT support specialist to monitor networks, respond to incidents, and assist in modernizing LAN cabling in a DoD/IC environment. Requires TS/SCI clearance and DoD 8570.01-M IAT II; experience with Remedy or ServiceNow.

On-site in Washington, DC, you will collaborate with a team to deliver reliable, secure IT services and maintain detailed records. On-call duties are 24/7, including weekends and holidays.

Qualifications

• Requires TS/SCI clearance to start.
• DoD 8570.01-M IAT II certification or equivalent experience preferred.
• Experience with Remedy or ServiceNow for incident tracking.

Responsibilities

• Monitor networks and respond to incidents.
• Assist in modernizing LAN cabling.
• Maintain detailed records and documentation.
• Collaborate with a team to deliver reliable, secure IT services.

Job description

ENS Solutions, LLC seeks an IT support specialist to monitor networks, respond to incidents, and assist in modernizing LAN cabling in a DoD/IC environment. Requires TS/SCI clearance and DoD 8570.01-M IAT II; experience with Remedy or ServiceNow.

On-site in Washington, DC, you will collaborate with a team to deliver reliable, secure IT services and maintain detailed records. On-call duties are 24/7, including weekends and holidays.