Tier 2 Network Support Technician (Onsite/Remote)

Inserso Corporation; San Diego (CA); On-site; USD 55,000 - 72,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Paid Time Off (PTO)

Job summary

Inserso Corporation in San Diego is seeking a Network Support Technician to provide Tier 2 support to DHS customers. The role includes both onsite and remote support for IT issues including hardware, software, and network diagnostics.

Ideal candidates will have an Associate Degree or equivalent experience, with at least 1 year of IT support experience. The position also offers a salary range of $55,000 – $72,000, plus benefits including health insurance and a 401(k).

Qualifications

• Must be a U.S. Citizen.
• 1+ years of IT-related support experience.
• Must pass Motor Vehicle Records check.

Responsibilities

• Provide LAN administrator support.
• Support network attached devices.
• Maintain server configurations and security patches.

Skills

Troubleshooting and resolving desktop issues

Knowledge of network products and systems

Excellent team and collaboration skills

Attention to detail

Education

Associate Degree or equivalent experience

Tools

ITIL v4

MCSE

A+

Security+

Network+

Job description

Inserso Corporation in San Diego is seeking a Network Support Technician to provide Tier 2 support to DHS customers. The role includes both onsite and remote support for IT issues including hardware, software, and network diagnostics.

Ideal candidates will have an Associate Degree or equivalent experience, with at least 1 year of IT support experience. The position also offers a salary range of $55,000 – $72,000, plus benefits including health insurance and a 401(k).