Tier 2 Network Support Technician (Onsite/Remote)

Inserso Corporation; Los Angeles (CA); On-site; USD 55,000 - 72,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Paid Time Off (PTO)

Job summary

Inserso Corporation is seeking Network Support Technicians in Los Angeles, California, to deliver onsite and remote Tier 2 IT support. This role focuses on troubleshooting and resolving user IT issues related to hardware and software, minimizing downtime for DHS customers.

The ideal candidate will have at least 1 year of IT support experience and possess an Associate Degree or equivalent. Inserso offers a salary range of $55,000 – $72,000 along with a comprehensive benefits package.

Qualifications

• Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process.
• 1+ years of IT-related support experience, preferably in a helpdesk or customer support role.
• General knowledge of network products and systems.

Responsibilities

• Provide LAN administrator support for network communication devices.
• Assist in testing and maintaining server configurations.
• Provide inventory support for customers.

Skills

Troubleshooting skills

IT support experience

Team collaboration

Attention to detail

Communication skills

Education

Associate Degree or equivalent experience

Tools

ServiceNow

Network diagnostic tools

Job description

Inserso Corporation is seeking Network Support Technicians in Los Angeles, California, to deliver onsite and remote Tier 2 IT support. This role focuses on troubleshooting and resolving user IT issues related to hardware and software, minimizing downtime for DHS customers.

The ideal candidate will have at least 1 year of IT support experience and possess an Associate Degree or equivalent. Inserso offers a salary range of $55,000 – $72,000 along with a comprehensive benefits package.