Tier 1 IT Support & Network Security Analyst

WVU Medicine; Morgantown (WV); Hybrid; USD 45,000 - 65,000; Full time

Job summary

West Virginia University Health System (WVUHS) is seeking a Tier 1 Network/Systems Analyst to provide first-level support for network services and infrastructure at WVUHS facilities and affiliates. The role interfaces with Tier 2/3 engineers and supports data networking, server OS issues, and application access.

The position focuses on hands-on network, server, security, and application support under the Enterprise Information Systems team, with responsibilities spanning installations, cabling,

Qualifications

• Bachelor’s degree in IT, CS or related field or equivalent education with 2 years networking/server experience.
• Internal applicants must meet mandatory competencies for promotion in IT.

Responsibilities

• Support data networking equipment under guidance from Senior Network Engineer.
• Install and rack basic network and security appliances; run data cabling.
• Troubleshoot basic servers and Windows OS with Senior Analysts.

Skills

Networking basics

Education

Bachelor’s degree in information technology, computer science or related field

High School Diploma or equivalent and 2 years of networking/server experience

Tools

CompTIA Network+

CompTIA Security+

CompTIA Server+

Job description

West Virginia University Health System (WVUHS) is seeking a Tier 1 Network/Systems Analyst to provide first-level support for network services and infrastructure at WVUHS facilities and affiliates. The role interfaces with Tier 2/3 engineers and supports data networking, server OS issues, and application access.

The position focuses on hands-on network, server, security, and application support under the Enterprise Information Systems team, with responsibilities spanning installations, cabling,