Ticket Sales Supervisor - Winter 26.27

Snowshoe Mountain; Snowshoe (WV); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

On-mountain housing

Medical benefits

Free skiing privileges

401k plan

Discounted passes

Restaurant discounts

Retail discounts

Pro deals

Job summary

Snowshoe Mountain is seeking a leadership-focused guest services supervisor for The Depot and On-Mountain Sales locations at Snowshoe, WV. You will oversee staff handling lift tickets, season passes, adventure activities, and event sales to ensure smooth operations in a fast-paced environment.

The role requires a High School Diploma or GED, with preferred resort and sales experience. Seasonal, early morning, evening, weekend, and holiday work may be required in a winter setting; Snowshoe is an

Qualifications

• High School Diploma or GED is required.

Responsibilities

• Sell lift tickets, activities, and resort products through various systems.
• Guide guests with recommendations and information about the resort.
• Train and support staff in sales, operations, and guest service.
• Handle opening/closing procedures and money drops.
• Provide exceptional service with positive guest interactions.
• Maintain the appearance and atmosphere of On-Mountain Sales locations.
• Manage inventory and supply levels.
• Lead pre-shift meetings and attend relevant resort meetings.
• Assist with scheduling and breaks.

Education

High School Diploma or GED

Job description

Seasonal

Work, Play, Get Paid, and Enjoy the Perks!

• Housing: Affordable on-mountain employee housing available for rent.
• Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
• Pay: $16 per hour
• Start Date: The end of November and beginning of December with positions available throughout the season.
• Flex and Seasonal positions available
• Schedule: May require working early mornings, evenings, weekends, and holidays
• If you're seeing this job, we're still hiring and accepting applications

Employee Perks

• Medical Benefits - Minimal Essentials Coverage available
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
• 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
• Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many many more!

Why Work with Us?

Step into a key leadership position at the heart of guest services, overseeing our vibrant team at The Depot and On-Mountain Sales locations. You'll manage and guide staff in handling lift tickets, season passes, adventure activities, and event sales, ensuring seamless operations in a fast-paced environment. With your comprehensive knowledge of the resort, you'll play a crucial role in enhancing guest experiences and driving success.

Job Responsibilities

• Sell lift tickets, activities, and resort products through various systems.
• Guide guests with recommendations and information about the resort.
• Train and support staff in sales, operations, and guest service.
• Handle opening/closing procedures and money drops.
• Provide exceptional service with positive guest interactions.
• Maintain the appearance and atmosphere of On-Mountain Sales locations.
• Manage inventory and supply levels.
• Lead pre-shift meetings and attend relevant resort meetings.
• Assist with scheduling and breaks.

Education

• High School Diploma or GED

Preferred Experience

• Resort and sales experience or one year of related work experience

All Information above is subject to change at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.