Ticket Sales Agent - Winter 26.27

Snowshoe Mountain

Snowshoe (WV)

On-site

USD 21,000 - 22,000

Full time

3 days ago
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Benefits offered by this job

Medical benefits
Free skiing and snowboarding
401(k)
Friends & family lift tickets
Restaurant discounts
Retail merchandise discount
Pro deals

Job summary

Snowshoe Mountain is seeking an on-site Ticket & Activity Sales Agent for seasonal work at The Depot and On-Mountain Sales locations. You will handle lift tickets, season passes, adventure activities, event tickets, and more in a fast-paced team setting.

This role requires strong guest service skills, a knowledge of resort offerings, and the ability to guide guests with recommendations. Housing options and seasonal perks are available.

Qualifications

  • High School Diploma or GED.
  • Resort and sales experience preferred.
  • Excellent guest service and communication skills.

Responsibilities

  • Sell lift tickets, activities, and resort products through various sales systems.
  • Provide exceptional guest service with knowledgeable and positive interactions.
  • Guide guests through their vacation experience with recommendations and resort information.
  • Maintain a welcoming atmosphere, including the appearance of On Mountain Sales locations.
  • Assist with opening and closing procedures, including money drops.
  • Ensure proper inventory and supply levels.
  • Participate in pre-shift, department, and resort meetings as needed.

Skills

Guest service
Sales experience
Communication
Resort knowledge

Education

High School Diploma or GED

Job description

Seasonal
Work, Play, Get Paid, and Enjoy the Perks!
  • Housing: Affordable on-mountain employee housing available for rent.
  • Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
  • Pay: $15.25 per hour
  • Start Date: The end of November and beginning of December with positions available throughout the season.
  • Seasonal: Seasonal work involves temporary employment tied to specific times of the year.
  • Schedule: May require working early mornings, evenings, weekends, and holidays
  • If you're seeing this job, we're still hiring and accepting applications
Employee Perks
  • Medical Benefits - Minimal Essentials Coverage available
  • Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
  • 401k plan available to any employee over the age of 18
  • Discounted Friends and Family Lift Ticket Vouchers
  • 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
  • 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
  • Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many many more!
Why Work with Us?

Join us as an on-site Ticket & Activity Sales Agent! You'll be at the heart of guest services at The Depot and On-Mountain Sales locations, handling lift tickets, season passes, adventure activities, event tickets, and more. In this fast-paced role, you'll work as part of a dynamic team with comprehensive resort knowledge, guiding guests through their experience like a Swiss Army knife.

Job Responsibilities
  • Sell lift tickets, activities, and resort products through various sales systems.
  • Provide exceptional guest service with knowledgeable and positive interactions.
  • Guide guests through their vacation experience with recommendations and resort information.
  • Maintain a welcoming atmosphere, including the appearance of On Mountain Sales locations.
  • Assist with opening and closing procedures, including money drops.
  • Ensure proper inventory and supply levels.
  • Participate in pre-shift, department, and resort meetings as needed.
Education
  • High School Diploma or GED
Preferred Experience
  • Resort and sales experience or one year of related work experience

All Information above is subject to change at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.

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