Ticket Sales Supervisor - Winter 26.27

Alterra Mountain Company; West Virginia; On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Medical Benefits - Minimal Essentials

Discounts on Ikon Passes

401k plan

Discounted Lift Tickets

Merchandise discounts

Pro Deals

Job summary

Alterra Mountain Company is seeking seasonal on-mountain sales leadership at Snowshoe Resort. You will oversee The Depot and On-Mountain Sales locations, selling lift tickets, activities, and resort products while guiding staff to deliver outstanding guest experiences.

This role demands hands-on leadership and strong guest-service focus throughout a fast-paced environment. Responsibilities include staff training, scheduling, money handling, and maintaining presentation across locations.

Qualifications

• High School Diploma or GED required.
• Resort and sales experience preferred.

Responsibilities

• Sell lift tickets, activities, and resort products through various systems.
• Guide guests with recommendations and information about the resort.
• Train and support staff in sales, operations, and guest service.
• Handle opening/closing procedures and money drops.
• Provide exceptional service with positive guest interactions.
• Maintain the appearance and atmosphere of On-Mountain Sales locations.
• Manage inventory and supply levels.
• Lead pre-shift meetings and attend relevant resort meetings.
• Assist with scheduling and breaks.

Skills

Sales experience

Leadership

Guest service

Communication

Education

High School Diploma or GED

Job description

Seasonal
Work, Play, Get Paid, and Enjoy the Perks!

• Housing: Affordable on-mountain employee housing available for rent.
• Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
• Pay: $16 per hour
• Start Date: The end of November and beginning of December with positions available throughout the season.
• Flex and Seasonal positions available
• Schedule: May require working early mornings, evenings, weekends, and holidays
• If you're seeing this job, we're still hiring and accepting applications

Employee Perks:

• Medical Benefits - Minimal Essentials Coverage available
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
• 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
• Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many many more!

Why Work with Us?

Step into a key leadership position at the heart of guest services, overseeing our vibrant team at The Depot and On-Mountain Sales locations. You'll manage and guide staff in handling lift tickets, season passes, adventure activities, and event sales, ensuring seamless operations in a fast-paced environment. With your comprehensive knowledge of the resort, you'll play a crucial role in enhancing guest experiences and driving success. Apply today and lead the way to exceptional service!

Job Responsibilities:

• Sell lift tickets, activities, and resort products through various systems.
• Guide guests with recommendations and information about the resort.
• Train and support staff in sales, operations, and guest service.
• Handle opening/closing procedures and money drops.
• Provide exceptional service with positive guest interactions.
• Maintain the appearance and atmosphere of On-Mountain Sales locations.
• Manage inventory and supply levels.
• Lead pre-shift meetings and attend relevant resort meetings.
• Assist with scheduling and breaks.

Education:

• High School Diploma or GED

Preferred Experience:

• Resort and sales experience or one year of related work experience

All Information above is subject to change at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.