Thrift Store Operations Manager - Growth & Impact

The Salvation Army USA Western Territory; Juneau (AK); On-site; USD 42,000 - 64,000; Full time

Job summary

The Salvation Army USA Western Territory is seeking a Thrift Store Manager in Juneau to lead store operations, staff and volunteers, and ensure financial performance. The role focuses on merchandising, donation processing, and community promotion while maintaining professional standards and cost controls.

The ideal candidate has retail management experience, strong customer service skills, and proficiency with standard office software.

Qualifications

• Minimum two years of management experience in a retail operation.
• Experience supervising staff and volunteers is a plus.
• Customer service experience required.
• Proficiency with Word, Excel, and PowerPoint.

Responsibilities

• Oversee store operations and staff scheduling.
• Manage donations, merchandising, and promotions.
• Ensure financial controls and budgeting targets are met.
• Maintain safety and high levels of customer service.

Skills

Work independently

Diversity awareness

Customer service

POS systems

Budgeting

Communication

Education

High School Diploma or Equivalency

Two years retail management experience

Tools

Word

Excel

PowerPoint

Job description

The Salvation Army USA Western Territory is seeking a Thrift Store Manager in Juneau to lead store operations, staff and volunteers, and ensure financial performance. The role focuses on merchandising, donation processing, and community promotion while maintaining professional standards and cost controls.

The ideal candidate has retail management experience, strong customer service skills, and proficiency with standard office software.