Thrift Store Manager: Lead Team, Drive Revenue

The Salvation Army; Juneau (AK); On-site; USD 27,000 - 39,000; Full time

Job summary

The Salvation Army Thrift Store in Juneau, Alaska, is seeking a dedicated Thrift Store Manager to lead store operations, supervise staff and volunteers, and drive revenue targets. You will oversee donations, merchandising, and community engagement while maintaining high standards of customer service and fiscal responsibility.

This full-time, on-site role requires strong leadership, budget awareness, and a commitment to TSA’s mission.

Qualifications

• High School Diploma or Equivalency required.
• Minimum 2 years of management experience in retail operation.
• Experience supervising staff and volunteers is a plus.
• Strong customer service and cash handling skills required.

Responsibilities

• Supervise store operations and staff to meet revenue targets.
• Oversee donations intake, merchandising and store presentation.
• Manage volunteer program and shift scheduling.
• Ensure fiscal controls and budget adherence across store activities.
• Maintain safety and security of cash, merchandise and premises.
• Provide excellent service to customers and donors while modeling TSA values.

Skills

Retail management

Staff supervision

Volunteer coordination

Customer service

Budget awareness

Education

High School Diploma or Equivalency

Tools

Microsoft Word

Excel

Outlook

Job description

The Salvation Army Thrift Store in Juneau, Alaska, is seeking a dedicated Thrift Store Manager to lead store operations, supervise staff and volunteers, and drive revenue targets. You will oversee donations, merchandising, and community engagement while maintaining high standards of customer service and fiscal responsibility.

This full-time, on-site role requires strong leadership, budget awareness, and a commitment to TSA’s mission.