Thrift Store Assistant Manager - Lead Team & Growth

Goodwill Industries Of Gr. Cleveland & East Central Ohio; Garfield Heights (OH); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus incentive plan

Daily Pay

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Employee discount

Descripción de la vacante

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring an Assistant Manager in Garfield Heights, OH. The role supports the Store Manager in daily operations, staff scheduling, and community-focused store leadership.

Full-time, hourly compensation with a focus on cooperation and a strong service mindset. You will supervise donations processing, pricing, and backroom logistics, while promoting safety, CARF standards, and a positive team culture.

Formación

• Two-plus years of management experience or six months as a Goodwill team leader.
• Retail sales experience or potential for management.
• Strong interpersonal, communication, organization, and time management skills.
• High school diploma or GED; valid driver's license and auto insurance.
• Ability to work nights, weekends, and some holidays.

Responsabilidades

• Run daily store operations and schedule staff; supervise donation processing and pricing; operate in the Store Manager's absence.
• Collaborate with Store Manager to recruit, coach, and evaluate team members; maintain HR paperwork on time.
• Approve time worked and manage employee attendance in agency software.
• Manage cash operations, daily counts, and reconcile over/short; resolve customer disputes.
• Supervise backroom warehouse management and planning.
• Lead team to follow safety, retail, and CARF standards.
• Handle day-to-day employee relations and partner with HR as needed.
• Review retail reports to evaluate performance and drive growth.
• Lead production goals and participate in the 'You Changed a Life' campaign.
• Foster a positive, team-focused work culture.

Conocimientos

Management experience

Retail sales

Interpersonal skills

Communication

Time management

Problem solving

Merchandise knowledge

First aid/CPR

High school diploma

Driver's license

Evening/weekend work

Educación

High school diploma or GED

Herramientas

Computer skills

Experience with agency software

Descripción del empleo

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring an Assistant Manager in Garfield Heights, OH. The role supports the Store Manager in daily operations, staff scheduling, and community-focused store leadership.

Full-time, hourly compensation with a focus on cooperation and a strong service mindset. You will supervise donations processing, pricing, and backroom logistics, while promoting safety, CARF standards, and a positive team culture.