Thrift Store Operations Lead — Daily Pay & Growth

Goodwill Industries Of Gr. Cleveland & East Central Ohio; Canton (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Bonus incentive plan

Daily Pay

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Employee discount

Medical, dental, & vision benefits

Disability insurance

Life insurance

Paid holidays

Job summary

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring an Assistant Manager for the Jackson Township store. You will assist the Store Manager with daily operations, staff scheduling, and achieving performance goals while maintaining a welcoming community-oriented store.

The role requires leadership experience in retail, strong people skills, and a commitment to Goodwill's mission. Night/weekend availability, a valid license, and CPR/First Aid ability (can be earned after hire)

Qualifications

• Two-plus years of management experience, or at least six months as a Goodwill team leader.
• Retail sales experience or demonstrated potential for management
• Strong interpersonal, communication, organization, and time management skills
• Good judgment and problem-solving skills
• Knowledge of merchandise such as name brands, antiques, vintage, and collectibles
• Ability to identify different shades and tones of color
• Experience with computers
• First aid and CPR certification required (can get certified after hire)
• High school diploma or GED
• A valid driver's license and auto insurance
• Ability to work nights, weekends, and some holidays is a must

Responsibilities

• Run daily store operations and schedule staff. Supervise the collection, processing, and pricing of donated goods. Run the store in the Store Manager's absence.
• Work with the Store Manager to recruit, coach, and evaluate team members, and keep HR paperwork on time
• Approve time worked and manage employee attendance in agency software
• Manage cash operations, including daily counts and over/short reconciliation, and handle customer disputes and exchanges
• Supervise backroom warehouse management and planning
• Lead your team in following safety, retail, and security policies and CARF standards
• Handle day-to-day employee relations and partner with HR when needed
• Review retail reports to evaluate performance and drive growth
• Lead production goals and lead your team in the "You Changed a Life" campaign
• Build a positive, team-focused work culture

Skills

Management experience

Retail sales

Interpersonal skills

Communication

Time management

Problem-solving

Education

High school diploma or GED

Tools

Computers

Job description

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring an Assistant Manager for the Jackson Township store. You will assist the Store Manager with daily operations, staff scheduling, and achieving performance goals while maintaining a welcoming community-oriented store.

The role requires leadership experience in retail, strong people skills, and a commitment to Goodwill's mission. Night/weekend availability, a valid license, and CPR/First Aid ability (can be earned after hire)