Retail Assistant Manager: Community Impact & Daily Pay

Goodwill Industries Of Gr. Cleveland & East Central Ohio; Canton (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Bonus incentive plan

Daily Pay

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Employee discount

Job summary

Goodwill Industries of Greater Cleveland & East Central Ohio is seeking an Assistant Manager to help run our Jackson Township store in Ohio. You will assist the Store Manager with daily operations, staff scheduling, customer service, and community engagement while upholding our mission and values.

You’ll lead a team, supervise backroom processes, ensure safety policies, manage HR paperwork, attendance, and store reports to drive growth.

Qualifications

• Two-plus years of management experience, or at least six months as a Goodwill team leader.
• Retail sales experience or demonstrated potential for management.
• Strong interpersonal, communication, organization, and time management skills.
• Good judgment and problem-solving skills.
• Knowledge of merchandise such as name brands, antiques, vintage, and collectibles.
• Ability to identify different shades and tones of color.
• Experience with computers.
• First aid and CPR certification required (can get certified after hire).
• High school diploma or GED
• A valid driver's license and auto insurance
• Ability to work nights, weekends, and some holidays is a must.

Responsibilities

• Run daily store operations and schedule staff. Supervise the collection, processing, and pricing of donated goods. Run the store in the Store Manager's absence.
• Work with the Store Manager to recruit, coach, and evaluate team members, and keep HR paperwork on time
• Approve time worked and manage employee attendance in agency software
• Manage cash operations, including daily counts and over/short reconciliation, and handle customer disputes and exchanges
• Supervise backroom warehouse management and planning
• Lead your team in following safety, retail, and security policies and CARF standards
• Handle day-to-day employee relations and partner with HR when needed
• Review retail reports to evaluate performance and drive growth
• Lead production goals and lead your team in the "You Changed a Life" campaign
• Build a positive, team-focused work culture

Skills

Management experience

Retail sales

Interpersonal skills

Problem-solving

Merchandise knowledge

Color discrimination

Computers

First aid/CPR certification

Driver's license

Education

High school diploma or GED

First aid and CPR certification

Job description

Goodwill Industries of Greater Cleveland & East Central Ohio is seeking an Assistant Manager to help run our Jackson Township store in Ohio. You will assist the Store Manager with daily operations, staff scheduling, customer service, and community engagement while upholding our mission and values.

You’ll lead a team, supervise backroom processes, ensure safety policies, manage HR paperwork, attendance, and store reports to drive growth.