Retail Thrift Store Assistant Manager

Goodwill Industries Of Gr. Cleveland & East Central Ohio; Canton (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Bonus incentive plan

Daily Pay

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Employee discount

Medical, dental, & vision benefits

Disability insurance

Life insurance

Paid holidays

Job summary

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring an Assistant Manager for the Jackson Township store. You will assist the Store Manager with daily operations, staff scheduling, and achieving performance goals while maintaining a welcoming community-oriented store.

The role requires leadership experience in retail, strong people skills, and a commitment to Goodwill's mission. Night/weekend availability, a valid license, and CPR/First Aid ability (can be earned after hire)

Qualifications

• Two-plus years of management experience, or at least six months as a Goodwill team leader.
• Retail sales experience or demonstrated potential for management
• Strong interpersonal, communication, organization, and time management skills
• Good judgment and problem-solving skills
• Knowledge of merchandise such as name brands, antiques, vintage, and collectibles
• Ability to identify different shades and tones of color
• Experience with computers
• First aid and CPR certification required (can get certified after hire)
• High school diploma or GED
• A valid driver's license and auto insurance
• Ability to work nights, weekends, and some holidays is a must

Responsibilities

• Run daily store operations and schedule staff. Supervise the collection, processing, and pricing of donated goods. Run the store in the Store Manager's absence.
• Work with the Store Manager to recruit, coach, and evaluate team members, and keep HR paperwork on time
• Approve time worked and manage employee attendance in agency software
• Manage cash operations, including daily counts and over/short reconciliation, and handle customer disputes and exchanges
• Supervise backroom warehouse management and planning
• Lead your team in following safety, retail, and security policies and CARF standards
• Handle day-to-day employee relations and partner with HR when needed
• Review retail reports to evaluate performance and drive growth
• Lead production goals and lead your team in the "You Changed a Life" campaign
• Build a positive, team-focused work culture

Skills

Management experience

Retail sales

Interpersonal skills

Communication

Time management

Problem-solving

Education

High school diploma or GED

Tools

Computers

Job description

Assistant Manager: Goodwill Industries of Greater Cleveland & East Central Ohio

Location: Jackson Township, OH | Pay: $18.50 | Type: Hourly, Full-Time

About the Job Join us in making a meaningful impact in Jackson Township, Ohio! Help lead a Goodwill store. As an assistant store manager, you'll help the store manager run the store day-to-day. You'll also build the store's reputation as a community partner. At Goodwill, we are committed to serving our community by delivering high-quality goods, fostering a supportive environment, and maintaining an inclusive and equitable workplace. Our mission is to act as stewards of donations and the environment while celebrating success and adapting to change.

Responsibilities

• Run daily store operations and schedule staff. Supervise the collection, processing, and pricing of donated goods. Run the store in the Store Manager's absence.
• Work with the Store Manager to recruit, coach, and evaluate team members, and keep HR paperwork on time
• Approve time worked and manage employee attendance in agency software
• Manage cash operations, including daily counts and over/short reconciliation, and handle customer disputes and exchanges
• Supervise backroom warehouse management and planning
• Lead your team in following safety, retail, and security policies and CARF standards
• Handle day-to-day employee relations and partner with HR when needed
• Review retail reports to evaluate performance and drive growth
• Lead production goals and lead your team in the "You Changed a Life" campaign
• Build a positive, team-focused work culture

Qualifications

• Two-plus years of management experience, or at least six months as a Goodwill team leader
• Retail sales experience or demonstrated potential for management
• Strong interpersonal, communication, organization, and time management skills
• Good judgment and problem-solving skills
• Knowledge of merchandise such as name brands, antiques, vintage, and collectibles
• Ability to identify different shades and tones of color
• Experience with computers
• First aid and CPR certification required (can get certified after hire)
• High school diploma or GED
• A valid driver's license and auto insurance
• Ability to work nights, weekends, and some holidays is a must

Benefits

• Bonus incentive plan
• Daily Pay
• Generous paid time off
• Retirement planning with company match
• Employee Assistance Program
• Employee discount

Employees who work full-time are also eligible for:

• Medical, dental, & vision benefits at a fraction of the premium cost
• Short-term and long-term disability insurance at no cost
• Life insurance at no cost
• Paid holidays

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.