Outlet Store Assistant Manager: Sales and Merchandising

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.; Cleveland (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Bonus incentive plan

Daily Pay

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Employee discount

Job summary

Goodwill Industries of Greater Cleveland & East Central Ohio, Inc. is seeking an Outlet Store Assistant Manager in Cleveland, OH. The role supports the Outlet Store Manager with daily operations, donation processing, pricing, and merchandise presentation to meet agency standards.

The position requires retail experience or management potential, strong interpersonal and organizational skills, and flexibility to work nights and weekends. Hourly pay with full-time hours and benefits are offered.

Qualifications

• Retail experience or potential for management.
• Strong interpersonal, communication, organization and time management skills.
• Good judgment, problem-solving and delegation skills.
• Knowledge of merchandise such as name brands, antiques, vintage and collectibles.
• Able to identify different shades and tones of color.
• Computer experience.
• Bachelor's or associate degree in business management preferred.
• First aid and CPR certification required (can get certified after hire).
• Valid driver's license and auto insurance.
• Ability to work nights, weekends and some holidays.

Responsibilities

• Run daily store operations and supervise donation processing and pricing.
• Keep the sales floor attractive through effective merchandising.
• Ring up purchases, handle cash and make change, and handle customer disputes in a friendly, helpful way.
• Hold your team accountable for proper salvage sorting and baler production, and help them turn 220 tables daily.
• Oversee quality control and inventory.
• Help supervise and train new team members, and set up or close out the store's day without the supervisor.
• Lead your team in following safety policies and model safe work habits.
• Report operations, personnel, mission and services, and safety statistics accurately and on time.
• Help the Store Manager recruit, process, and evaluate staff as needed.
• Hand every donor a receipt and end every interaction with "You changed a life today, Thank you!"

Skills

Interpersonal skills

Communication

Organization

Time management

Problem-solving

Delegation

Color discernment

Computer experience

Driver's license

Education

Bachelor's or associate degree in business management

First aid and CPR certification

Tools

Cash handling

Job description

Goodwill Industries of Greater Cleveland & East Central Ohio, Inc. is seeking an Outlet Store Assistant Manager in Cleveland, OH. The role supports the Outlet Store Manager with daily operations, donation processing, pricing, and merchandise presentation to meet agency standards.

The position requires retail experience or management potential, strong interpersonal and organizational skills, and flexibility to work nights and weekends. Hourly pay with full-time hours and benefits are offered.