Thoracic Surgery Clinic Scheduling Specialist

University of Rochester; United States; On-site; USD 28,000 - 38,000; Full time

Job summary

The University of Rochester seeks an administrative professional to support the Thoracic Surgery department. This full-time role handles complex secretarial duties, clinic preparation, and calendar management to optimize provider schedules and patient care in a high-volume environment.

Responsibilities include arranging travel, coordinating referrals, and processing non-routine correspondence related to claims and approvals, ensuring accurate documentation and proactive patient communication.

Qualifications

• Demonstrated customer relations skills required.
• Medical Terminology knowledge preferred.

Responsibilities

• Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs.
• Responsible for all clinic preparations, including providers' time and calendar management while optimizing provider-patient schedule.
• Coordinate patient care and information/data support.
• Applies provider preferences and protocols in selecting multiple possibilities to execute follow-up actions.
• Composes and edits non-routine letters of correspondence related to appeals on denied claims.

Skills

Customer relations

Education

High School diploma

Job description

The University of Rochester seeks an administrative professional to support the Thoracic Surgery department. This full-time role handles complex secretarial duties, clinic preparation, and calendar management to optimize provider schedules and patient care in a high-volume environment.

Responsibilities include arranging travel, coordinating referrals, and processing non-routine correspondence related to claims and approvals, ensuring accurate documentation and proactive patient communication.