Therapy Operations Manager

Aveanna Healthcare; Virginia Beach (VA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Short and Long Term Disability

Company paid Life Insurance

FSA and HSA plans

401K with employer match

Employee Stock Purchase Plan

Generous paid vacation and sick time

Job summary

Aveanna Healthcare, LLC is seeking a Therapy Clinic Operations Manager to oversee the internal operations of the office and/or outpatient clinic in Virginia Beach. The role prioritizes supervision of Operations staff, ensuring accurate billing and payroll, and monitoring field caregiver productivity.

The position is full-time, with standard hours, and offers a competitive salary and comprehensive benefits package. This is a hands-on leadership role within a pediatric-focused healthcare provider.

Qualifications

• At least 1 year of management experience preferred.
• Home healthcare or therapy experience preferred.
• Prior billing experience preferred.
• Prior Medicaid experience preferred.

Responsibilities

• Payroll processing following Aveanna policies.
• Billing processing following Aveanna policies.
• Create KPI and Operations Huddle meeting agendas.
• Maintain therapist HR files and credentials.
• Manage Pending Report to align with Regional expectations.
• Supervise Operations Specialists and related staff.
• Ensure therapy/nursing docs are verified through billing and payroll.
• Set expectations, provide feedback, and manage performance.
• Investigate client issues and seek timely solutions.
• Track unassigned CSC schedules and ensure coverage.
• Demonstrate self-direction and professionalism in duties.
• Maintain positive, proactive interactions with clients and staff.

Skills

Management experience

Healthcare administration

Billing experience

Medicaid experience

Job description

Therapy Clinic Operations Manager

Aveanna Healthcare is looking for a management-oriented individual who is responsible for the internal operations of the office and/or outpatient clinic. This individual will be r esponsible for management of the Operations staff, maintaining appropriate billing/payroll processes and monitoring field caregiver productivity.

Additional Posting Information

Therapy Clinic Operations Manager

Overview

Therapy Clinic Operations Manager

Aveanna Healthcare is looking for a management-oriented individual who is responsible for the internal operations of the office and/or outpatient clinic. This individual will be r esponsible for management of the Operations staff, maintaining appropriate billing/payroll processes and monitoring field caregiver productivity.

The Therapy O perations Manager is directly responsible for the supervision of Operations Specialists, Client Service Coordinators and Client Authorization Coordinators . As the pre-eminent provider of pediatric healthcare in the country, Aveannais searching for talented individuals that desire to apply and build upon their qualifications and experiences.Come grow with Aveanna!

Location:

Virginia Beach

Schedule:

Full Time, Monday-Friday 8am-5pm

Compensation:

$50,000 - 60,000 annual salary

Responsibilities

Responsibilities Include But not limited to :

• Conducting all field and internal employee payroll via Aveanna policies and procedures
• Conducting all billing via Aveanna policies and procedures.
• Create KPI Monday meeting agenda and Operations Huddle meeting agenda
• Therapist HR file maintenance-filing updated credentials and HR paperwork
• Manages Pending Report to keep total in line with Regional expectations
• Management of Operations Specialist that includes, but is not limited to:
• Ensuring that all therapy/nursing documentation is verified accurately through Aveanna’s billing and payroll process
• Sets expectations, provides feedback, and manages performance on a routine basis
• Assists in investigation of client’s problems and promptly seeks solutions
• Unassigned schedules reminder for CSCs-reminder to check all patients that have “no agent” assigned in GLS for upcoming month
• Consistently demonstrates a self-directed, disciplined, approach in completing work assignments.
• Demonstrates positive interaction, personable approach to convey their priority, instill confidence and loyalty.

Benefits

• Competitive Salary plus aggressive bonus structure
• Medical, Dental and Vision
• Short and Long Term Disability
• Company paid Life Insurance
• FSA and HSA plans
• 401K with employer match
• Employee Stock Purchase Plan
• Generous paid vacation and sick time plans

Job Qualifications:

• At least 1 year of Management Experience preferred
• Home Healthcare or Therapy experience preferred
• Prior billing experience preferred
• Prior Medicaid experience preferred