Therapy Operations Lead — Billing & Clinic Ops

Aveanna Healthcare, LLC; Virginia Beach (VA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Short and Long Term Disability

Company paid Life Insurance

FSA and HSA plans

401K with employer match

Employee Stock Purchase Plan

Generous paid vacation and sick time

Job summary

Aveanna Healthcare, LLC is seeking a Therapy Clinic Operations Manager to oversee the internal operations of the office and/or outpatient clinic in Virginia Beach. The role prioritizes supervision of Operations staff, ensuring accurate billing and payroll, and monitoring field caregiver productivity.

The position is full-time, with standard hours, and offers a competitive salary and comprehensive benefits package. This is a hands-on leadership role within a pediatric-focused healthcare provider.

Qualifications

• At least 1 year of management experience preferred.
• Home healthcare or therapy experience preferred.
• Prior billing experience preferred.
• Prior Medicaid experience preferred.

Responsibilities

• Payroll processing following Aveanna policies.
• Billing processing following Aveanna policies.
• Create KPI and Operations Huddle meeting agendas.
• Maintain therapist HR files and credentials.
• Manage Pending Report to align with Regional expectations.
• Supervise Operations Specialists and related staff.
• Ensure therapy/nursing docs are verified through billing and payroll.
• Set expectations, provide feedback, and manage performance.
• Investigate client issues and seek timely solutions.
• Track unassigned CSC schedules and ensure coverage.
• Demonstrate self-direction and professionalism in duties.
• Maintain positive, proactive interactions with clients and staff.

Skills

Management experience

Healthcare administration

Billing experience

Medicaid experience

Job description

Aveanna Healthcare, LLC is seeking a Therapy Clinic Operations Manager to oversee the internal operations of the office and/or outpatient clinic in Virginia Beach. The role prioritizes supervision of Operations staff, ensuring accurate billing and payroll, and monitoring field caregiver productivity.

The position is full-time, with standard hours, and offers a competitive salary and comprehensive benefits package. This is a hands-on leadership role within a pediatric-focused healthcare provider.