Area Operations Director

Aveanna Healthcare; Richmond (VA); On-site; USD 90,000 - 100,000; Full time

Job summary

Aveanna Healthcare in Richmond, VA seeks an Area Director of Operations to oversee day-to-day operations across assigned locations, driving growth, therapist recruitment and retention, clinical oversight and patient care quality.

The role requires managing budgets, cash collections and ensuring regulatory compliance while partnering with the Area Vice President of Operations to execute the Five C's business plan within the region.

Qualifications

• Bachelor's degree or equivalent required.
• Experience with multi-site healthcare operations.
• Experience in pediatric or adult homecare services.
• Valid driver's license and acceptable MVR.
• Five years of leadership in healthcare management.
• Willingness to travel within area.

Responsibilities

• Oversee day-to-day operations of assigned Aveanna locations.
• Drive growth, therapist recruitment and retention, clinical oversight and patient care quality.
• Manage budgets and cash collections to meet financial targets.
• Provide leadership to Executive Directors and location teams.
• Ensure compliance with local, state, and federal guidelines.
• Develop and execute location budgets and annual business plans.
• Collaborate with Area VP to implement strategic initiatives.

Skills

Leadership

Travel flexibility

Communication skills

Time management

Problem solving

Training and supervision

Education

Bachelor’s degree or equivalent

State license or professional credential

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Position Overview

The Area Director of Operations is responsible for overseeing the operations of assigned Aveanna locations. Manage assigned locations day-to-day operating activities to include driving the growth of the business, therapist recruiting and retention, clinical and regulatory oversight, and delivery of care and customer satisfaction. This position is responsible for managing budgeted expenses and cash collections to deliver appropriate financial results. Assists the Area Vice President of Operations in carrying out Aveanna’s Mission and Five C’s Business Plan within the established Area of responsibility.

Overview

Therapy Area Director of Operations

Aveanna Healthcare

Position Overview

The Area Director of Operations is responsible for overseeing the operations of assigned Aveanna locations. Manage assigned locations day-to-day operating activities to include driving the growth of the business, therapist recruiting and retention, clinical and regulatory oversight, and delivery of care and customer satisfaction. This position is responsible for managing budgeted expenses and cash collections to deliver appropriate financial results. Assists the Area Vice President of Operations in carrying out Aveanna’s Mission and Five C’s Business Plan within the established Area of responsibility.

Location:

Richmond, VA

Compensation:

$90,000-100,000 annually

Essential Job Functions

• Responsible for creating, developing and maintaining effective and efficient operational processes and systems that are aligned with Company’s business objectives.
• Provides overall leadership to Executive Director and location teams
• Create an environment focused on continuous improvement.
• Partner with the Area Vice President of Operations to manage the operations to include all clinical, financial, growth, risk & compliance initiatives.Partner with the Area Vice President of Operations to manage the operations to include all clinical, financial, growth, risk & compliance initiatives.
• Contribute to creating a multi-year service and solution strategy.
• Present ongoing assessment of market trends and competitive landscape in support of the strategy; and provides oversight of service delivery execution.
• Assist with developing, attracting and retaining a high-performing workforce.
• Identify process improvement opportunities.
• Responsible and accountable for the financial management of assigned locations, to include cash collections and accounts receivable management.
• Collaborate with Executive Directors to ensure continued branch growth by expanding new and existing client base.
• Provide the most appropriate quality patient care by ensuring patient care goals and standards of care are met.
• Provides overall leadership to Executive Directors and location teams to promote teamwork and to ensure objectives are accomplished with measurable results. Provides direction and constructive feedback.
• Assist with development and execution of location budget and annual business plan.
• Ensures that all programs, policies, procedures and practices are in alignment with all local, state and federal guidelines.

Requirements

• Bachelor’s degree or equivalent
• Experience with multi-site healthcare responsibilities
• Experience in pediatric or adult homecare services or similar business required
• Professional health related credential or license within the state of practice.
• Valid Driver’s License and Acceptable MVR
• Five years of experience in proven leadership role, related health care management or home care management experience
• Receptive to frequent travel within assigned area. Strong computer skills and knowledge of basic software (Word, Excel, Outlook)

Other Skills/Abilities

• Must be able to adhere to confidentiality standards and professional boundaries at all times
• Ability to comfortably work in homes of families with limited resources
• Quick-thinking and astute decision making skills
• Attention to detail
• Time Management
• Effective problem-solving and conflict resolution
• Excellent organization and communication skills
• Ability to remain calm and professional in stressful situations
• Strong commitment to clinical excellence
• Leadership skills
• Ability to train and supervise staff

Physical Requirements

• Must be able to speak, write, read and understand English
• Must be able to travel
• Must be able to lift 50 pounds
• Prolonged walking, standing, bending, kneeling, reaching, twisting
• Must be able to sit and climb stairs
• Must have visual and hearing acuity

Environment

• Performs duties in an office environment during agency operating hours
• Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.