Therapy Front Desk Coordinator & Benefits Specialist

Florida Orthopaedic Institute; Florida; On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Career growth opportunities

Drug-free workplace

Job summary

Florida Orthopaedic Institute in North Tampa is hiring a Therapy Services Representative to manage front desk duties, verify benefits, collect patient payments, and coordinate scheduling for therapy visits.

The role requires a high school diploma and customer service experience, preferably in a medical setting. This is a full-time, on-site position offering career growth opportunities and a drug-free workplace.

Qualifications

• High School Diploma or equivalent is required.
• Customer Service skills are essential.
• Preferably experience in a medical environment.

Responsibilities

• Provide excellent customer service at all times.
• Obtain therapy benefits and process payments.
• Monitor therapy prescriptions for status and validity.
• Return calls promptly and professionally and communicate with therapists.
• Explain new patient paperwork and benefits to patients.
• Schedule therapy new and established patients per plan of care.
• Complete discharge procedures and prepare medical records.

Skills

Customer Service

Medical environment experience

Greet patients

Education

High School Diploma or equivalent

Job description

Florida Orthopaedic Institute in North Tampa is hiring a Therapy Services Representative to manage front desk duties, verify benefits, collect patient payments, and coordinate scheduling for therapy visits.

The role requires a high school diploma and customer service experience, preferably in a medical setting. This is a full-time, on-site position offering career growth opportunities and a drug-free workplace.