Therapy Front Desk Coordinator - Full-Time

Tri-State Orthopaedic Surgeons; Evansville (IN); On-site; USD 28,000 - 34,000; Full time

Job summary

The Front Desk receptionist at Tri-State Orthopaedic Surgeons reports to the Business Office Manager and ensures smooth patient flow in our therapy department. The role includes completing and filing accurate paperwork and maintaining patient information with confidentiality.

This is a full-time 40-hour position with shifts from 8:00am to 4:30pm and some Saturdays. You will greet patients, check-in/out, schedule appointments, and process copays and payments.

Qualifications

• Effective interpersonal and oral communication skills.
• Ability to work efficiently and accurately in a fast-paced environment.
• Strong aptitude to learn multiple computer systems.

Responsibilities

• Welcome on-site patients and visitors by greeting them warmly and professionally.
• Register patients (check-in/out) and maintain patient accounts by obtaining, recording, and updating personal, insurance, and demographic information.
• Protect patients' rights by maintaining confidentiality of personal and financial information.
• Scheduling/rescheduling appointments for patients in accordance with established procedures.
• Process and collect patient payments for copays, balances, DME, and form requests.
• Maintain operations by following policies and opening/closing procedures.

Skills

Interpersonal communication

Oral communication

Multiple computer systems

Job description

The Front Desk receptionist at Tri-State Orthopaedic Surgeons reports to the Business Office Manager and ensures smooth patient flow in our therapy department. The role includes completing and filing accurate paperwork and maintaining patient information with confidentiality.

This is a full-time 40-hour position with shifts from 8:00am to 4:30pm and some Saturdays. You will greet patients, check-in/out, schedule appointments, and process copays and payments.