Therapy Clinic Front Desk Specialist

Orthopedic-Centers-of-Colorad; Denver (CO); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

Life Insurance

Long-term Disability

Accident Insurance

Short-term Disability

Training & Development

Retirement Plan

Profit Sharing

Weekday Schedule

Job summary

Orthopedic-Centers-of-Colorad is seeking a Therapy Front Desk professional to ensure HIPAA, OSHA and compliance standards are met while delivering courteous patient service and accurate data collection.

Responsibilities include eligibility checks, chart corrections, Phreesia validations, pre-registration, patient greeting and registration, answering calls, and gathering insurance and demographic information as needed.

Qualifications

• Minimum of two years’ experience in healthcare setting.
• Knowledge of medical office procedures.
• Knowledge of computer systems and applications.
• Knowledge of grammar, spelling and punctuation.
• Skills in operating business office machines.
• Skills in answering the telephone in a professional manner.
• Ability to read, understand and follow oral and written instruction.
• Ability to establish and maintain working relationships with patients, employees and the public.

Responsibilities

• Eligibility check.
• Fixing charts/mistakes.
• Phreesia appointment validations; cancellation/reschedules.
• Pre-registration.
• Recognize, greet, and register patients in a polite, prompt and helpful manner.
• ProviderFlow.
• Answer all phone calls and voice messages pleasantly and handle patient needs expeditiously.
• Verify current informational statuses and collect insurance information, demographic information and signatures as needed.

Skills

Healthcare experience

Medical office procedures

Computer proficiency

Grammar & punctuation

Office equipment

Phone etiquette

Follow instructions

Interpersonal skills

Tools

Phreesia

Job description

Orthopedic-Centers-of-Colorad is seeking a Therapy Front Desk professional to ensure HIPAA, OSHA and compliance standards are met while delivering courteous patient service and accurate data collection.

Responsibilities include eligibility checks, chart corrections, Phreesia validations, pre-registration, patient greeting and registration, answering calls, and gathering insurance and demographic information as needed.