Therapy Clinic Front Desk Specialist

OCC - Advanced Orthopedic & Sports Medicine Specialists; Aurora (CO); Vor Ort; USD 31.000 - 42.000; Vollzeit

Zusammenfassung

OCC - Advanced Orthopedic & Sports Medicine Specialists in Aurora, CO is seeking a Therapy Front Desk professional to ensure HIPAA, OSHA, and compliance standards are met while delivering courteous patient service.

The role includes eligibility checks, pre-registration, greeting and registering patients, handling calls, and collecting insurance and demographic information. Typical hours are Monday–Friday 8:00 a.m.–5:00 p.m., with occasional local travel.

Qualifikationen

• Minimum of two years’ experience in a healthcare setting.
• Knowledge of medical office procedures.
• Knowledge of computer systems and applications.
• Knowledge of grammar, spelling and punctuation.
• Skills in operating business office machines.
• Skills in answering the telephone in a professional manner.
• Ability to read, understand and follow oral and written instruction.
• Ability to establish and maintain working relationships with patients, employees and the public.

Aufgaben

• Eligibility check
• Fixing charts/mistakes
• Phreesia appointment validations; cancellation/reschedules
• Pre-registration
• Recognize, greet, and register patients in a polite, prompt and helpful manner
• ProviderFlow
• Answer all phone calls and voice messages pleasantly and handle patient needs expeditiously
• Verify current informational statuses and collect insurance information, demographic information and signatures as needed

Kenntnisse

Healthcare experience

Medical office procedures

Grammar & writing

Telephone etiquette

Reading & following instructions

Interpersonal skills

ProviderFlow

Phreesia

Tools

Phreesia

ProviderFlow

Jobbeschreibung

OCC - Advanced Orthopedic & Sports Medicine Specialists in Aurora, CO is seeking a Therapy Front Desk professional to ensure HIPAA, OSHA, and compliance standards are met while delivering courteous patient service.

The role includes eligibility checks, pre-registration, greeting and registering patients, handling calls, and collecting insurance and demographic information. Typical hours are Monday–Friday 8:00 a.m.–5:00 p.m., with occasional local travel.