Therapy Front Desk & Patient Advocate

Orthopedic Centers of Colorado; Superior (CO); Vor Ort; USD 25.000 - 30.000; Vollzeit

Zusammenfassung

Orthopedic Centers of Colorado is seeking a Patient Advocate to ensure the clinic meets HIPAA, OSHA, and compliance standards. The role includes eligibility checks, chart accuracy, Phreesia validations, and pre-registration, while maintaining courteous patient interactions.

You will greeting and registering patients, handling insurance information, and supporting provider workflows in a busy outpatient setting. Strong detail-orientation and communication skills are essential.

Qualifikationen

• Two years' experience in a healthcare setting.
• Knowledge of medical office procedures.
• Knowledge of computer systems and applications.
• Knowledge of grammar, spelling and punctuation.
• Skills in operating business office machines.
• Skills in answering the telephone in a professional manner.
• Ability to read, understand and follow oral and written instruction.
• Ability to establish and maintain working relationships with patients, employees and the public.

Aufgaben

• Eligibility check
• Fixing charts/mistakes
• Phreesia appointment validations; cancellation/reschedules
• Pre-registration
• Recognize, greet and register patients in a polite, prompt and helpful manner
• ProviderFlow
• Answer all phone calls and voice messages in a pleasant manner and handle patient needs expeditiously
• Verify current informational statuses and collect insurance information, demographic information and signatures as needed

Kenntnisse

Healthcare exp

Medical office procedures

Computer systems

Communication

Telephone professionalism

Attention to detail

Customer service

Reading & following instructions

Jobbeschreibung

Orthopedic Centers of Colorado is seeking a Patient Advocate to ensure the clinic meets HIPAA, OSHA, and compliance standards. The role includes eligibility checks, chart accuracy, Phreesia validations, and pre-registration, while maintaining courteous patient interactions.

You will greeting and registering patients, handling insurance information, and supporting provider workflows in a busy outpatient setting. Strong detail-orientation and communication skills are essential.