Therapy Clinic Front Desk & Scheduling Specialist

Caldwell County Hospital Inc; Princeton (KY); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

Caldwell Medical Associates – Therapy Clinic in Kentucky is seeking a Therapy Clinic Assistant to greet patients, register new arrivals, verify demographics, and collect upfront payments. You will schedule providers, relay messages, and coordinate with therapy staff to keep the front desk running smoothly.

The role supports insurance processing, day-end cash handling, and financial counseling, ensuring patient confidentiality and excellent guest service in a busy clinical office.

Qualifikationen

• High school diploma or equivalent.
• Typing skills of 25 wpm and basic computer knowledge.
• Knowledge of Word and Excel preferred.
• One year of related work experience preferred but not required.

Aufgaben

• Greet and register patients at the reception area and verify demographics.
• Schedule therapy appointments, relay messages, and coordinate with providers.
• Collect upfront payments and process insurance information.
• Enter appointments accurately and maintain patient confidentiality.
• Handle day-end duties including deposits and cash drawer reconciliation.
• Provide financial counseling and assist with accounts receivable collections.
• Answer phones professionally and manage patient communications.
• Maintain a clean, organized waiting area and front office.

Kenntnisse

Guest service

Communication

Time management

Multitasking

Problem solving

Professionalism

Confidentiality

Ausbildung

High school diploma or equivalent

Tools

Word

Excel

Computer literacy

Jobbeschreibung

Caldwell Medical Associates – Therapy Clinic in Kentucky is seeking a Therapy Clinic Assistant to greet patients, register new arrivals, verify demographics, and collect upfront payments. You will schedule providers, relay messages, and coordinate with therapy staff to keep the front desk running smoothly.

The role supports insurance processing, day-end cash handling, and financial counseling, ensuring patient confidentiality and excellent guest service in a busy clinical office.