Patient Access Specialist - Therapy Clinic

Caldwell County Hospital Inc; Princeton (KY); On-site; USD 21,000 - 30,000; Full time

Job summary

Caldwell Medical Associates – Therapy Clinic is seeking a Therapy Clinic Patient Access Representative to greet and register patients, verify demographics, collect up-front payments and schedule appointments. You will relay messages between patients and providers and maintain patient confidentiality.

Responsibilities include insurance data collection, day-end cash handling, financial counseling, and ensuring accuracy of charge tickets and records while delivering excellent guest service in a

Qualifications

• High school diploma or equivalent required.
• Typing 25 wpm required.
• 1 year of related work experience requested.
• Excellent guest service, communication and multitasking skills required.

Responsibilities

• Greet and register incoming patients and verify demographics.
• Schedule and input appointments, relay messages between patients and providers.
• Collect upfront payments and explain self-pay policy.
• Assist with insurance information collection and day-end cash handling.
• Maintain patient confidentiality and accurate documentation.

Skills

Guest service

Communication

Time management

Multitasking

Confidentiality

Phone etiquette

Typing 25 wpm

Education

High school diploma or equivalent

Tools

Word

Excel

Job description

Caldwell Medical Associates – Therapy Clinic is seeking a Therapy Clinic Patient Access Representative to greet and register patients, verify demographics, collect up-front payments and schedule appointments. You will relay messages between patients and providers and maintain patient confidentiality.

Responsibilities include insurance data collection, day-end cash handling, financial counseling, and ensuring accuracy of charge tickets and records while delivering excellent guest service in a